philowen123 on May 15, 2016
The person who makes the rings I bought had some personal circumstances, and I didn't receive the items I ordered. Very disappointed and didn't receive any emails to say it would be delayed or that I wasn't to receive it at all.
Susan responded on May 19, 2016
This order was fully refunded and the buyer was informed of the following: I am sorry for my delay in getting back to you. I have had a family medical emergency to deal with which renders me unexpectedly away from my studio for an unknown length of time. It is with deep regret that I must issue you a refund on your purchase as I will not be abel to fulfill your purchase expectations. -Susan
Robyn Campbell on Jun 21, 2015
My new most favourite earrings! Perfect size and lightweight so don't pull on the ear lobes. I love them, thank you!
It all happened one night...
Susan Harbourt, the artist behind Susan Harbourt Designs, is an engineer by training, an artist by accident, and a self taught metalsmith by choice.
One fateful night, she was helping her husband update the original electrical system installed during the 1930′s as a part of the Rural Electrification Act in their Edwardian era house. Scattered all over the floor were piles of lovely aged copper wire that they had just removed from the walls of the old house. In an absent minded gesture to pass the time while waiting for her next moment to help, she picked up a few scraps and wove them into a bracelet. A spark was ignited and Luster was born in that very moment.
Now Susan loves to experiment with a variety of metals and materials to see where her hammer takes her. There is an unequaled satisfaction in feeling the magic of making metal transform from something you would dismiss as a scrap to an amazing work of art. She primarily works in recycled sterling silver and reclaimed copper making an array of rings, necklaces, bracelets, bookmarks, and sentimental gifts and is in heaven when at her bench with all tools in action; saw, torch, hammers, anvil, and the list goes on…
Let Susan help you find your own Luster and Outshine the Ordinary.
Artist, Mom, Wife, Sister, Daughter, Engineer, Domestic Goddess, Gardener, Peace Keeper, booboo healer, always my self.
Primarily I work in sterling silver and copper making an array of rings, necklaces, bracelets, and bookmarks. Lately, I have begun to search out old metals that I can reclaim and make beautiful items out of.
Simply put, I'm just a girl with a hammer, some metal, and a passion to help you find your own Luster to Outshine the usual. Specializing in handcrafted jewelry with an organic feel made from recycled and reclaimed Copper and Sterling Silver: Good for our green world.
Visit my new website at:
Check out my blog:
Find me on Facebook:
Proud member of:
Team MSIA "Metalsmiths In Action"
Team EPE "Etsy Project Embrace"
Etsymom Street Team
Accepted payment methods
- Accepts Etsy gift cards
I accept PayPal. For tax purposes, Illinois residents will be charged a standard sales tax at time of check out.
Payments should be made with in 2 days of purchase unless other arrangements are made. After 2 days I have the right to void the transaction and relist the item.
A little note on lead times...If you need your order done rush, please contact me so I can let you know what is possible. I am a stay at home mom who works in the studio at nights or when the babysitter or husband is here. So my studio time is limited. I am making every effort to get standard orders out in about a week. When your order ships, I do mark the ship box your Etsy order and you will also receive an email with tracking info. Thanks for your understanding and patience right now!
1. I now ship only on Tuesdays and Fridays unless other arrangements are made.
2. If you purchase a readymade item, it will go out the next shipping day (Tues or Fri).
3. If you purchase a readymade item, but request an alteration, I will try to have the alteration made within 5 business days.
3. If you have a custom order it can take me up to 3 weeks to produce it. Right now, I have been able to get custom orders made within a week of when the order / payment is received. So realistically they are running a week to 10 to get done. If you are in a hurry to get your order, please convo and I will specify a build and ship time frame for you.
4. Yes I will ship to a 3rd party. If it is a gift, please let me know the message you would like included in a note card.
I try put my best guess cost at time of listing for the shipping cost.
Yes I do ship internationally. However, I have no way of tracking packages outside the US and now Canada. I ship USPS and hope that it arrives in a timely fashion. If you want to pay to upgrade to USPS Priority International shipping just let me know. Insurance is also available for International shipping for an additional fee. Lost international shipments will not be replaced if insurance is not purchased.
All duties, custom fees, and VAT are the responsibility of the buyer.
Refunds and Exchanges
I understand that sometimes when you see something in person you may not love it as much as you thought you would. I want to be fair and have you as a happy return customer, so I will accept returns, repairs, exchanges, and modification requests within 14 days. However, you will be responsible for all of the shipping charges. Please convo me first so I know if it is a return, repair, exchange, or modification. For all returns and exchanges the items must be returned in like new condition before money will be refunded. If you have any questions about your order, please let me know as soon as possible.
After the 14 day period I will accept accept returns, repairs, exchanges, and modification requests, but there will be a fee. Returns and exchanged will have a minimum 20% restocking fee and repairs or modifications will have a service fee involved.
Additional policies and FAQs
I do accept bulk and wholesale orders; please contact me for pricing, timing and availability.