LustreBeads

Unusual Gemstone Cabochons and Jewellery Supplies

LustreBeads is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LustreBeads is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 8, 2011
Hi there! Welcome to LustreBeads. Here you'll find an array of wonderful gemstone cabochons, beads, faceted stones and all sorts of other jewellery making supplies to feed your creativity. I only sell natural earth mined gemstones and take all photographs under natural light to hopefully give you the best representation. Please take a moment to read through the rest of the policies. If you have any questions at all please feel free to contact me :)

Accepted payment methods

Paypal
Returns and exchanges
*I hope that when your item arrives that you are completely satisfied. I strive to ensure customer satisfaction. If for any reason you are not happy with your order, please contact me before leaving any feedback so I can resolve any issues. I will offer either replacement or a refund. Please note that shipping fees are non refundable.
Payment
*I accept paypal as the primary method of payment, paypal only is accepted for international orders. However, UK buyers are welcome to pay by personal cheque or postal order if preferred. Please send any cheques or postal orders to the address given on the transaction details.

*Payment is expected within 3 days of purchase. Please contact me if you're having any problems, i'll be more than happy to assist.
Shipping
*All orders will be dispatched within 2 days after payment has been received.

*For UK buyers, your package will be sent by first class post and should arrive within 1-3 days. If you require any other method of postage such as guaranteed next day delivery or recorded delivery, please contact me for relevant prices. For UK orders over $60, postage will be free of charge.

*For international buyers, all packages will be sent by first class international airmail. First class international airmail takes around 5 - 21 days depending on your country and is not insured or tracked in order to keep shipping costs to a minimum. However, your package can be sent by international signed for or airsure (both insured and tracked) this can be arranged at an extra cost. For orders over $60 I will upgrade your shipping to international signed for at no extra cost.

*All international buyers, please be aware of your country's customs policies and relevant charges as I am not responsible for any fees incurred.
Additional policies and FAQs
*I'd love to hear from you if you have any requests, would like a larger/smaller quantity, a custom order or anything else as I will work with you to facilitate your requests.

*Thankyou so much for taking the time to read my policies, if you have any questions that you couldn't find answered here just send me a message and i'll get back to you as soon as possible :)