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Shop policies

Last updated on May 9, 2022

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Welcome to Lutka And Co.

Accepted payment methods

Returns and exchanges
Please e-mail me, and return the purchase/s within 7 days of receiving the order. Your payment will be refunded (minus shipping) as soon as the purchase/s are received.
Please make payment through paypal. A prompt payment is appreciated. If payment is not made within three days, the purchase will be cancelled, and the item/s relisted. Thank you.
Shipping is through USPS First Class Mail. I generally ship orders the day following payment, except for weekends and holidays.

I am not responsible for lost and/or damaged packages. Therefore, if you would like to insure your purchase/s, please let me know - I will be happy to calculate the cost of insurance.
Additional policies and FAQs
The lampwork beads are individually made by me and kiln annealed for strength. Nevertheless, glass is susceptible to breakage if handled improperly, and are not intended for the use children.