luxandtrip

Hand Illustrated Paper Goods

Orlando, Florida · 1347 Sales

luxandtrip

Hand Illustrated Paper Goods

Orlando, Florida 1347 Sales On Etsy since 2012

5 out of 5 stars
(365)

Announcement   Hand Illustrated Paper Goods & Gifts handmade in the heart of the Sunshine State!

✿✿ Say Hello or Follow me! ✿✿
Instagram: @luxandtripshop or instagram.com/luxandtripshop
Personal Pinterest: pinterest.com/kdennette
Facebook: facebook.com/luxandtrip

✿ Email ✿
luxandtripshop @ gmail.com

✿ Copyright ✿
Lux & Trip holds copyright to all completed designs and illustrations. Designs are for personal use. Please do not copy, resell, or redistribute my designs. Please do not use any of my images without my consent.

Announcement

Last updated on May 26, 2017

Hand Illustrated Paper Goods & Gifts handmade in the heart of the Sunshine State!

✿✿ Say Hello or Follow me! ✿✿
Instagram: @luxandtripshop or instagram.com/luxandtripshop
Personal Pinterest: pinterest.com/kdennette
Facebook: facebook.com/luxandtrip

✿ Email ✿
luxandtripshop @ gmail.com

✿ Copyright ✿
Lux & Trip holds copyright to all completed designs and illustrations. Designs are for personal use. Please do not copy, resell, or redistribute my designs. Please do not use any of my images without my consent.

Kristen Rosas

Contact shop owner

Kristen Rosas

View all 132 items

Reviews

Average item review
5 out of 5 stars
(365)
Catriona MacDonald

Catriona MacDonald on May 11, 2017

3 out of 5 stars

Overall pleased by the end result, however I did have reach out to the owner several times for a status update. I ordered beginning of March and didn't receive it until May. There were a few issues with getting the drafts to me etc. so I was told to choose a few cards from the shop and they would be included free of charge. When I received my order, these were not included, which was a bit disappointing

Kristen

Kristen responded on May 11, 2017

I had a family emergency that made me get a bit behind on orders and then after finally sending the print the first time around, the package got returned to me delaying the shipment an extra week or so to the buyer. The cards not being included in the package again the second time around was completely my fault for not double reminding (And checking myself) the person who helped me package orders that week. I apologized and offered to resend them again but buyer declined.

View all 365 reviews

Updates

Mothers Day is around the corner. My custom illustrations make great and unique mothers day gifts! You can take 15% off your custom portrait illustration order with the code YAYMOMS blush order by April 20th for Mother's Day delivery (US only)
Holiday cut off info for custom orders is now up! Dates are subject to change! santaskin-tone-2santaskin-tone-2
Keep these dates in mind! Shop will stay open while I'm away!
View all 13 updates

About

It all started with a pen..

Hello there!

My name is Kristen Rosas and I'm the 25 year old designer/illustrator/maker behind Lux & Trip.

Ever since I was just a wee little one, I've been obsessed with anything arts and crafts, paints, pens, notebooks... Just anything paper, really. My grandfather is the one I want to thank big time for getting me interested in all of this. I can remember all my Christmas gifts and birthday gifts were the occasional Barbie and Play Doh from other family members but he was the one that would buy me easels, paper pads, a whole bunch of paints and markers. I would have my grandpa sit completely still for me while I painted portraits of him and my dog (oh the patience that man had!) He would teach me how to draw and how to be creative with lettering. He bought me my first calligraphy set when I was in 4th grade and that's when my love for lettering really took off.

I started my Etsy shop a few years ago as a place where I could sell all my DIY vintage shorts, jewelry and just a handful of cards. It was just a bunch of random items in a shop. I knew I wanted to design cards and prints and all that jazz but I was never 100% about my work (who is, really?) Until one day I was like, nope! I gotta do it! This is what I want to do! So I scanned in all of my doodles for prints and cards and got them all ready and just put them in and hoped for the best! (Best decision I have ever made I think!)

This is what I love doing more than anything and I'm SO incredibly happy and lucky to be able to call this my job.

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Shop members

  • Kristen Rosas

    Owner, Creator

Shop policies

Last updated on April 7, 2017
Lux & Trip will supply you with hand illustrated paper goods and gifts!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Current payments I take are Direct Checkout or PayPal

For any custom work, payment must be paid in full before I start on your order!
Shipping
✿ Greeting cards and ready to ship prints: Cards and prints will be shipped out within 1 - 3 business days after payment (unless noted in description)

✿ Custom Illustrations and Custom orders: Turnaround time may vary (please check my shop announcements or custom listing for up to date turnaround times) but usually will be about 1 - 2 weeks for completion.

✿✿ FOR ALL CUSTOM PORTRAIT ILLUSTRATIONS AND CUSTOM ORDERS:
YOU MUST APPROVE OF THE FINAL PROOF I SEND YOU VIA ETSY CONVO BEFORE I ACTUALLY PRINT AND SHIP THE PRODUCT TO YOU. I WILL NOT SHIP UNLESS I GET YOUR APPROVAL. ✿✿


DOMESTIC SHIPPING:
✿ Orders sent out within the US will arrive within 2 - 7 days. You will be receiving an email with your tracking info when your order has shipped. We are not responsible for any shipping charges if packages are returned to me due to an incorrect shipping address that the customer has provided.

INTERNATIONAL SHIPPING:
✿ International packages are sent via USPS and can take anywhere from 1 - 5 weeks to arrive (sometimes more) We are not responsible for any custom charges or fees.

✿✿ IF YOU WOULD LIKE A RUSHED SHIPPING OPTION, PLEASE CONTACT ME BEFORE PUTTING IN YOUR ORDER. I will be more than happy to rush your shipment! Just be aware that there will be additional costs for the expedited shipping! ✿✿

Unfortunately, once the item is shipped, it's out of my control. Usually the items get there in time but sometimes (for international orders) items get held up in customs and can prolong the delivery time. So please make sure you order with enough time to spare! During the holidays, shipping may get delayed a bit. Unfortunately, no refunds will be given if a package is late or delayed. I wish I could control the USPS but I can't!

Orders will be shipped to the address you have on file with your Etsy or PayPal account. Please check and make sure prior to submitting your order that you have the correct address on file OR let me know the same day of item purchase that you want it shipped to a different address. If your package is returned to me due to an incorrect address or if it's sent to an incorrect address, it will result in new shipping charges to reship. Unfortunately, there will be no refunds on missing packages due to an incorrect address!
Refunds and Exchanges
Exchanges will be issued if an item is damaged or flawed upon receiving. A photo of the damage/flawed item will be requested before anything happens. If the item is damaged, I will resend/replace your item but I must have the item returned to me. Return shipping costs are the buyer's responsibility and are non refundable. Refunds do NOT apply to custom illustrations or custom orders (anything made to order that isn't ready to ship) I will gladly replace a custom illustration if it's damaged while shipping.

CUSTOM ILLUSTRATIONS:
-Due to the nature of custom illustrations, refunds will not be given once the final proof has been sent to you or illustration is totally completed.
-After 8 days of your order being placed, you will not be able to cancel or get a refund.

PLEASE make sure you read all custom illustration listings carefully. Read the descriptions, check out photos of my completed work either on my listing photos or on my social media accounts and make sure it's what you want to buy! If you decide to purchase one of my illustrations, you are purchasing with the knowledge of how the finished result will be. I have my own style to my illustrations and if I send you your finished piece/proof and you're not happy with the style of it (even though my style is very evident in all of my illustration listing photos and social media posts) that's not my fault, unfortunately. I try to please my customers as much as I can and will bend over backwards to get your piece just right. But if you order something from me knowing very well what the finished result will be, then please don't be upset with me when I return your piece showcasing exactly that. I can make some minor tweaks here and there on your custom order but I'm not changing my style. I am well aware my style is not supposed to look realistic - it's more of a cute/cartoony version of people.
It would be totally unfair if I were to offer you a full and complete refund after I have spent so much time on your project.

I respond to emails and messages as quick as I can and I want to get your order out to you as soon as possible. If you need a custom order by a certain date, PLEASE keep track of your Etsy messages or emails! I can't be held responsible for sending out something at a date later than you needed because you did not get back to me after I sent proofs and messages. Therefore, if there was a delay in shipment because of non communication on your end and the custom order was already finished, I cannot refund your order.
Additional policies and FAQs
Lux & Trip holds copyright to all completed designs and illustrations. Designs are for personal use. Please do not copy, resell, or redistribute my designs.

Please note that colors will likely vary from screen to screen.
Any of my prints/lettering/designs are not to be altered, shared or distributed in any way. Purchase of item does not transfer copyright.



PROOFING POLICY (FOR CUSTOM ORDERS INCLUDING LOGOS):
Any custom order is limited to 4 rounds of proofs. If there is a mistake made on my end on a proof round, then that round will not count towards the 4 allowed rounds. If more proofs are needed after the 4 rounds, you will be subject to pay a $10 fee for each additional proof.

An approval of a proof is MANDATORY before I send out any custom order to you. If I do not hear back with an approval within ONE month of order, then I will be sending out your piece as is (completely finished!) but you will not be able to make any changes or anything once it arrives to you. The point of sending a proof is so you can make any changes that you may need.


I want to make your custom order absolutely perfect so there will be a lot of communication between you and I to make sure of that. Please make sure to try to include every little detail you'd like in your custom order to reduce the amount of proofs!