luxebuffalo

Hair Accessories, Hair Pins, Stacking Rings...

Los Alamos, California On Etsy since 2014

9,934 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

luxebuffalo

Hair Accessories, Hair Pins, Stacking Rings...

Los Alamos, California | 9,934 Sales

Announcement    Nature inspired hair accessories, hair combs, hair clips, bridal & wedding hair accessories, bridesmaid proposal rings, hand forged stacking rings, personalized jewelry.


Click here to view all items >> https://www.etsy.com/shop/luxebuffalo/items


Welcome to my shop! Please read below to find important information regarding your purchase and my shop turnaround times. I am a one person staffed shop. Just me! Holidays are very busy- please be aware that items are made to order. Please be kind and patient and read below for important information regarding how long to expect for orders to be made and shipped. I promise to work hard for you and will help with your needs whenever possible.

Announcement

Last updated on Apr 21, 2018

Nature inspired hair accessories, hair combs, hair clips, bridal & wedding hair accessories, bridesmaid proposal rings, hand forged stacking rings, personalized jewelry.


Click here to view all items >> https://www.etsy.com/shop/luxebuffalo/items


Welcome to my shop! Please read below to find important information regarding your purchase and my shop turnaround times. I am a one person staffed shop. Just me! Holidays are very busy- please be aware that items are made to order. Please be kind and patient and read below for important information regarding how long to expect for orders to be made and shipped. I promise to work hard for you and will help with your needs whenever possible.

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luxebuffalo

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luxebuffalo

Reviews

Average item review
5 out of 5 stars
(1975)
See reviews that mention:
quality 255 shipping 230 customer service 154

About luxebuffalo

Sales 9,934
On Etsy since 2014

It's a wonderful life!

I'm a lucky girl! My home studio is in a 19th Century farmhouse on a ranch on the coast of California tucked between the beautiful coastline and our valley's beautiful vineyards. It is just a short drive to beautiful Santa Barbara.

We have a herd of Buffalo and Watusi here and four very old horses in their late 20's and early 30's and one crazy Thoroughbred to keep them all young at heart. My days are filled caring for all of their needs, giving meds, keeping them comfortable and happy and their bellies full. And of course, creating lovely things for my Etsy customers!

I am a huge animal lover and will do most anything possible to preserve the life of a living creature (which includes not eating them). :)

I am so happy & thankful to have found Etsy and to be able to do what I do and try and earn a living at it. I am very open to helping philanthropic organizations/charities, especially children's medical needs and animal welfare organizations raise funds. If you are associated with a charity- I am open to discussing fundraising opportunities.

Please, if you have any issues with a purchase from me, contact me first and I will do whatever I can to make you happy and to make you feel like you have been treated fairly and with respect. I just ask the same of you.

Enjoy the shop!

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Shop members

  • Luxe Buffalo

    Owner

Shop policies

Last updated on October 20, 2019
Thanks for shopping at Luxebuffalo. If you have any questions or concerns please don't hesitate to message me through the Etsy Conversation system. Custom or large orders are welcome. Please inquire about production time if you have a large order.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you have an issue with your order upon receipt please contact me through the Etsy convo system within three days of receipt of your tracked package. Any other problems, please contact me through the Etsy convo system and let me know what your issue is and what your preferred method of resolution would be. I above all want you to be happy with your purchase.

If your item breaks shortly after use I will of course replace it at no cost to you. Please try and contact me before leaving negative feedback for an easy resolution to your issue. 😊 A quick convo and your issue will be resolved and a new replacement item on it's way out to you! I stand behind what I sell.


There are no refunds on custom hand stamped or personalized items.

Returns:

You may return your unworn / unopened purchase with an approved return authorization. Authorizations must be requested within three days of receipt of your package.

If you wish to return an item, return shipping is the responsibility of the buyer. Shipping costs are non refundable once an item has been shipped unless a mistake has been made by me. Returned items must be returned in original packaging, unworn and in the same condition as originally sent.

Hair pins that have been worn are non returnable for sanitary reasons.

Refunds will be made through Etsy to the same method of payment as purchase.

Resizing / exchange of rings:

If you ordered a ring(s) and ordered the incorrect size in error, you may exchange the ring(s) for a different size. You ( the buyer) will be responsible for paying for shipping back to me as well as the return shipping back to you once the new ring(s) is /are complete. I have a listing in my shop for first class shipping to purchase return shipping back to you when the new rings are re-made. Please allow approximately two weeks for resizing as this is done as a courtesy and subject to my current turnaround time. If you need your resizing rushed there will be a rush fee incurred. Knowing your correct size before ordering is the absolute best way to avoid having to have your rings resized.


If there are more than 3 rings to be resized, there will be a resizing charge of $5.00 per ring after the first three rings. It is always best to step into a jewelry store and have your finger sized professionally before you order if you do not know your size.


© Luxe Buffalo 2014-2019
Payment
Credit cards and Etsy gift cards accepted through Etsy's direct checkout system.
Shipping
Please note shipping and processing time frames prior to ordering. Production timelines/turnaround times are estimates and subject to change. If you need an item by a date specific it is always best to convo before purchasing to be sure I can fit a rush order in to my current production queue. Most of the time I am able to accommodate buyers but it is best to ask first in case circumstances don't allow for a rush order. Holiday seasons are busy and you can expect a longer turnaround time. Hand made/made to order items take time.

Regular domestic shipping is via USPS First Class Small Parcel.

If you would like your purchase shipped via Priority Mail, which typically takes 2-3 days, please choose the shipping upgrade offered.Shipping upgrades do not mean processing upgrades, it only means you are purchasing a quicker transit time. Holiday seasons are busy for the postal service, please take this into consideration when making your purchase.

International shipping to countries designated in the shipping profile is for regular First Class postage and shipping time can vary. Processing through customs can add delays to the receipt of your package and is beyond my control. If you are an international customer please be aware that once we ship your items to you we no longer have control of what happens or the speed at which they reach you. International customers may also be subject to customs taxes/tariffs/fees that are imposed by your country of residence. If you are an international customer it is your responsibility to familiarize yourself with your country 's import laws and to be prepared to pay any cots imposed by your government in order to receive your shipment from Etsy/luxebuffalo. Luxebuffalo has absolutely no control over customs fees. Customs fees are not a bill for postage due, they are taxes required by your government that pay for services and infrastructure in the buyer's country. They are not the responsibility of the seller.

If you would like to purchase Global Express international shipping please convo me and I can obtain shipping rates and add a shipping option for you.

© Luxe Buffalo 2018
Additional policies and FAQs
To open your bobby pin for placement in your hair, slide your finger up between the bottom opening of the bobby pin. To ensure a long life for your pins, do not use the figural portion (leaf/bee/flower) of the pin to open the pin for placement. Repeated torque against the figural portion will weaken the bond.

To preserve the integrity of the bond between the bobby pin and the figural brass piece it is best to keep the bobby pins out of wet environments. Be sure to remove your pins before showering or swimming. Avoiding things like hair spray will also help keep your pieces looking shiny and pretty. Hair spray and hair products create a film over basically anything it is sprayed upon. Try and place your hair pins after you have sprayed your hair with product. Avoiding high temperature environments is also advised.

Most of the hair pins are made of raw brass and will patina with age. You can use a brass polish or polishing cloth to remove any oxidation from your piece. Be gentle and grip both the brass piece and the bobby pin at the same time being careful not to apply any torque on the brass piece alone.

© Luxe Buffalo 2014-2018
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly for example via email or
through the Etsy convo system.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, Luxe Buffalo is the data controller of your personal information. If you have any questions or concerns, you may contact Luxe Buffalo by clicking on the “contact seller” link in my shop and I will respond to your inquiry.