LuxeLoft

Custom Wall Decal, Custom Stencil & Wall Decor

Mukwonago, Wisconsin On Etsy since 2010

24,608 Sales | 4.5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LuxeLoft

Custom Wall Decal, Custom Stencil & Wall Decor

Mukwonago, Wisconsin | 24,608 Sales

LuxeLoft is taking a short break

Loading

Note from shop owner Hello and thanks for visiting! I’m working on fulfilling my current orders right now, but will be back soon.

Note from shop owner

Last updated on Jun 3, 2020

Hello and thanks for visiting! I’m working on fulfilling my current orders right now, but will be back soon.

Amanda

Contact shop owner

Amanda

Reviews

Average item review
4.5 out of 5 stars
(3787)
See reviews that mention:
quality 295 shipping 574 customer service 479

About LuxeLoft

Sales 24,608
On Etsy since 2010

About Luxe Loft Wall Decals

You could say I became an artist the moment I could use my hands. I have been drawing, painting, sculpting - you name it - for over 25 years of my life. In high school I was introduced to Graphic Design and fell in love. The way typography could convey so many emotions amazed me and I've been hooked ever since. I graduated from college with a degree in Art, Graphic Design and Marketing. I love designing wall decals using typography and conveying the emotions of the words with different fonts. It's truly an art form to me. I love interior design and helping others create designs to make their house a home. To know that my design is put in someone else's home and that it brings so much joy and happiness to them is priceless.

I never imagined my hobby would take me so far and am so blessed and thankful to be doing this full time thanks to our wonderful customers. We have one wonderful part time employee. Our days are nothing short of eventful and fun as we chase around our kids and complete orders. Nothing beats being able to see them all day every day and watch them grow up!

WHY BUY FROM LUXE LOFT instead of our competition?
1 - I am a professional graphic designer and can guarantee your custom wall decal design will be high quality and well designed.
2 - We can draw or design almost anything.
3 - Very Competitive Pricing
4 - AMAZING RATINGS - We are a 5 STAR rated shop - read our reviews! Our customers are EXTREMELY satisfied with our design work, quality of decals, and customer service!
5 - We are FAST! This is our full time job, not a hobby! We do this every day so your order will be processed very quickly.
6 - GREAT REPUTATION with professional companies and large organizations. We have created amazing work for Breastcancer.org, AllState, Warner Brothers and many more, as well as many churches, restaurants, schools, hospitals... We have also been featured by Glamour Magazine, Family Circle Magazine, the Elvis Duran Morning Show and named as Better Homes and Gardens favorite shop in 2013.
7 - You will be supporting a small family business! Luxe Loft is my family's full time income, so when you support my business, you directly support my family.

Shop members

  • Amanda

    Owner, Customer Service, Marketing & Design

    I design all the decals in my shop and am in charge of customer service & marketing. Luxe Loft has been our full time income for the past 7 years, so when you support my business, you directly support my family. We are so thankful for our customers!

  • Mary

    Shipper, Producer, Assistant

    Mary has helped me for over 5 years & has been an amazing asset. She's super swift and makes sure every order goes out on time. Her attention to detail and organization are top notch. She's an amazing worker & happens to be my amazing mother in law!

Shop policies

Last updated on July 23, 2019
Welcome to LuxeLoft! We are thrilled that you have taken the time to visit us.

At Luxe Loft, we believe in and support high quality, handmade items made by small businesses and individuals. We are, after all, one of them, and want to thank you for considering supporting the handmade trade!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We accept exchanges for non-custom items. The decal must be shipped back to us (we will only pay for shipping if a mistake was made on our part) in order to receive an exchange.

Unfortunately, we cannot accept returns or refunds for custom decals. This includes Monograms, family decals that include names or last names and custom quotes. We will send a free replacement if it is defective though.

If you have already purchased a custom decal and want a refund, we can refund you 100% before shipment and before any designs are created for you. However, if you purchased a custom decal and we have already made designs for you, due to the hard work and time involved in designing, we do not offer refunds. If a design isn't what you imagined, as stated in our custom design listings, we are happy to provide proof revisions.

Defects: Since wall decals cannot be 'returned' to us and we therefore cannot see the defect, we do need proof of the defect to issue a free replacement on a case by case basis. If there is a defect, please send a photograph to luxeloftwalldecals @ gmail.com.

If a decal does not work and photographic evidence proves this, we will send a replacement if we are notified of the defect within 60 days from the date of delivery. Decals that have not been installed for long periods of time after the purchase date whether or not they work cannot be replaced (over 60 days).

If we did send the wrong color or the issue was our fault, we do not issue refunds but will absolutely send the correct decal for no charge.

Our return policy is 60 days from the date of delivery. There is a 25% restocking fee for all returns and return shipping must be paid by the customer.

Requests for a refund must be made within 1 hour of the purchase time. Once we receive orders, we package and ship them as quickly as possible to ensure fast delivery.

If you're not totally satisfied, we'll work with you to work out any issues promptly. We want to make sure you love your decals!
Payment
We accept PayPal as our method of payment and all major credit cards.

Taxes are charged for citizens of Wisconsin (5.1%).
Shipping
We ship all of our items USPS in sturdy cardboard boxes or well packaged envelopes (whether we use a box or an envelope depends on the size of the item). International items are shipped first class mail to save you money on shipping but if you need your item sooner or prefer priority mail please let me know.

If you'd feel safer with insurance, please contact me.
Additional policies and FAQs
Luxe Loft makes custom decals in any size. We also offer bulk discounts and are open to wholesale orders.