luxezen

Kinder gemstone jewellery for a better you.

Kitchener, Canada
|
| 5,683 Sales | 5 out of 5 stars 5 out of 5 stars

luxezen is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    The jewellery industry has a problem. Too often, the pieces we love fuel conflict, worker exploitation, and environmental destruction in the places where gemstones, crystals and metals are mined.

We aim to change that.

At luxe.zen we create fine handcrafted gemstone jewellery & wellness goods for the modern spirit. Our designs are handcrafted with fine quality natural raw and polished gemstone specimens and precious metals. Our goal is to reduce our environmental and social impact by ethically sourcing materials and diverting quality gemstone material from waste while still creating beautiful and unique pieces that last.

READY TIME
Most orders ready to ship in 1-3 business days. If rush processing is required, please reach out, additional rush fees may apply. We are happy to accommodate as best we can.

SHIPPING

Canadian Orders:

**please note as of July 1 2022 - HST/GST is included in the item price for Canadian orders ONLY as required by Etsy

FREE SHIPPING - estimated arrival time 3-15 business days (not guaranteed) coast to coast, via Chit Chats
Express - estimated arrival time 2-6 business days coast to coast via Canpar Courier
Local Pickup available at our studio in Kitchener, ON

USA Orders:

Standard Shipping - estimated arrival time 10-15 business days via Chit Chat/USPS
Express - estimated arrival time 2-4 business days, tracking provided via DHL

Europe Orders:

Standard Shipping - estimated arrival time 10-30 business days (not guaranteed)
via USPS
Express - estimated arrival time 2-5 business days, tracked via DHL
* Please note some European countries are experiencing long customs processing delays with regular mail, choose express to avoid any unforeseen delays.

Australia/New Zealand Orders:

Tracked Packet - estimated arrival time 10-15 business days, tracked via USPS
Express - Please contact for quote

Buy with confidence: we stand behind our goods arriving and our quality. Please reach out as soon as possible with questions or concerns - we're happy to help!

Announcement

Last updated on Jul 25, 2022

The jewellery industry has a problem. Too often, the pieces we love fuel conflict, worker exploitation, and environmental destruction in the places where gemstones, crystals and metals are mined.

We aim to change that.

At luxe.zen we create fine handcrafted gemstone jewellery & wellness goods for the modern spirit. Our designs are handcrafted with fine quality natural raw and polished gemstone specimens and precious metals. Our goal is to reduce our environmental and social impact by ethically sourcing materials and diverting quality gemstone material from waste while still creating beautiful and unique pieces that last.

READY TIME
Most orders ready to ship in 1-3 business days. If rush processing is required, please reach out, additional rush fees may apply. We are happy to accommodate as best we can.

SHIPPING

Canadian Orders:

**please note as of July 1 2022 - HST/GST is included in the item price for Canadian orders ONLY as required by Etsy

FREE SHIPPING - estimated arrival time 3-15 business days (not guaranteed) coast to coast, via Chit Chats
Express - estimated arrival time 2-6 business days coast to coast via Canpar Courier
Local Pickup available at our studio in Kitchener, ON

USA Orders:

Standard Shipping - estimated arrival time 10-15 business days via Chit Chat/USPS
Express - estimated arrival time 2-4 business days, tracking provided via DHL

Europe Orders:

Standard Shipping - estimated arrival time 10-30 business days (not guaranteed)
via USPS
Express - estimated arrival time 2-5 business days, tracked via DHL
* Please note some European countries are experiencing long customs processing delays with regular mail, choose express to avoid any unforeseen delays.

Australia/New Zealand Orders:

Tracked Packet - estimated arrival time 10-15 business days, tracked via USPS
Express - Please contact for quote

Buy with confidence: we stand behind our goods arriving and our quality. Please reach out as soon as possible with questions or concerns - we're happy to help!

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Sarah Healey

Contact shop owner

Sarah Healey

Reviews

Average item review
5 out of 5 stars
(1009)
See reviews that mention:

About luxezen

Sales 5,683
On Etsy since 2016
Video summary: The making of a raw rose quartz gemstone ring - from simple wire to final product.

kinder gemstone jewellery for a better you.

About luxe.zen

Too often, the jewelry pieces we love actually fuel conflict, unsafe working conditions, and environmental destruction in the places that the materials used are mined.

We aim to change that.

Working alongside leading experts in sustainable development in the mining industry globally to source the most ethical gems available today, we are making it possible to feel good about using and wearing crystals ethically.

Ethical jewelry should be the norm, not the exception.

We give 3% of our profits annually to industry leading organization's in support of artisanal and small scale miners. The funds support access to mining & safety equipment, business training, safe marketplaces to sell gems, and community. We're a proud partner of Moyo Gems and Gem Legacy.

Our jewelry is handcrafted & shipped from Canada in our woman-owned studio. We employ traditional metalsmithing techniques and adhere to the Ethical Metalsmith's guidelines for safe & clean metalsmithing.

About Our Founder
Our founder Sarah has been crafting since she was small, eagerly diving in to craft projects to pass the time as an only child. During University creativity became an outlet to manage the stress of a fast paced degree. It is during this time Sarah joined Engineers Without Borders and began incorporating social justice principles into her everyday life and considering the impact purchases had on the people who brought those products to life.

Now, Sarah considers her social justice training as her "rose coloured glasses" allowing her to view the impacts of her business not only through her own eyes, but through those who mine our gems and precious metals, who cut and fabricate stones and components and others who participate in our supply chain. She has the mindset that everyone deserves to enjoy a joyful life, and that includes safe work with fair pay, a blossoming community, and a clean earth on which to live. This mindset has driven her to create an industry leading ethical gemstone supply chain and becoming an emerging thought leader on ethical jewellery production and gemstone mining in Canada.

Shop members

  • Sarah Healey

    Designer

    Sarah is a lifelong maker and lover of nature and a social justice advocate. A fascination with the beauty of gemstones and their intentional meaning birthed her brand. A commitment to fair labour and sustainability practices moves her forward.

Shop policies

More information

Last updated on May 19, 2022
Frequently asked questions
Care instructions

Gemstone jewellery should never be exposed to water. Gemstones can be porous and absorb water leading to cracking and degradation of the setting. If your piece is mistakenly worn in water we can repair in most cases but a small fee may be required along with buyer covering shipping costs.

Wholesale availability

Please contact us at hello@luxezen.ca for any wholesale inquiries.

Sizing details

Please measure your finger carefully. We use standard US ring sizes, and have sizes 4-13 including half sizes in stock. However, we can make any size by custom order. Lead time for custom ring sizes can be an additional 1-10 business days at no additional charge. Rush service is available for an additional fee. Custom sized rings cannot be returned or exchanged unless the return or exchange is due to a defect.

Download our free printable ring sizing tool here: https://cdn.shopify.com/s/files/1/0094/5170/0309/files/luxe_zen_RingSizeGuide.pdf?v=1592009323

Etsy says my item has shipped but the tracking says "Chit Chats awaiting item"

We use a batch shipping method for our standard shipping to Canada and US destinations. This means that tracking will not begin until our shipping company receives your order to their warehouse. Not to worry though, your order will still arrive within our estimated delivery window (we've built time in for the entire journey!)

Can I return or exchange pierced earrings?

We do not accept returns or exchanges on pierced earrings as we cannot guarantee their cleanliness upon return. We do accept returns or exchanges on pierced earrings if the return or exchange is due to manufacturer's defect or error.

My order was shipped back to you by mistake, can I get a refund?

Unfortunately we do not accept forced returns. We will gladly reship the item to you for the cost of postage only.

Do you quality stamp your gold items?

The ability to hallmark gold and silver items requires a legal trademark and registration in Canada which is unfortunately costly for a small shop. We do not directly hallmark, however we do use components that have been quality stamped by the manufacturer. We purchase our 14k gold and silver wire, sheet & components from reputable jewellery wholesale and/or directly from the refinery. We are able to provide raw material photos, process videos and/or receipts showing the providence of our raw materials. Our reputation is important to us and we stand behind what we craft.