Anonymous on Nov 29, 2012
Am so happy to see this fantastic designer back on Etsy. I totally love her well-made, genuine jewelry selections and already own several. Her new line is so delightful and worth serious consideration. I plan to purchase other items as Christmas gifts. Thank you LDD and WELCOME back!
Anonymous on Jun 23, 2012
Luz's bracelets and shell necklaces are simply heavenly. I own four of her creations and wear them constantly. They are so unique and truly unusual. I won't be happy until I own many of her darling creations. Plus.....Luz is a gem of a person with so much sweetness in her. Do yourself a favor and get to know her through one or more of her well-made treasures. You will be happy you did!
Accepted payment methods
- Money Order
- Other Method
We also accepted checks or money orders
All of Luz Divina Designs pieces are made to order in very limited editions. The typical turnaround time is 6 - 12 working days after order place. If you have a special situation, please always let us know of any specific deadlines you might have and we will try to accommodate to your request.
Unless otherwise requested or noted all orders are shipped via United States Postal Service for a charge of US$2.00 flat rate
You will receive an email to confirm your order. Your pieces will be packed very carefully in a sturdy cardboard box and ready for a gift.
Customer satisfaction is our top priority. Please feel free to contact us if there is any concerns with your order. We always do our best to help with a solution
Refunds and Exchanges
We want you to love what you buy! If, for any reason, you are unhappy with your purchase, you may send back any unworn merchandise, with receipt within 10 days of shipment date for an exchange or refund. Sale items are final sale and cannot be returned. Shipping fees are non-refundable. Please insure your package when returning, as merchandise credit cannot be issued if package is lost or damaged.
Returned items can be exchanged for any item in shop within 10 days of the day of original purchase. Customer is responsible for shipping order back to our studio.
Returned merchandise must not be worn, washed or altered and have all tags attached to it, and must be returned in the original box.
Items considered defective must be authorized by us. We are willing to fix items if damage while shipping happening (it is rarely happen since we will bubble wrap and gift wrap everything carefully).
RETURNS AND EXCHANGES are subject to the following restriction:
-For sanitary reasons, earrings may not be returned.
-Items that have been worn cannot be returned.
-Custom orders are not returnable. Unless there was an error made on our part, we will happily exchange your order. (If you would like to see picture of your custom pieces before shipping, just let us know. We are happy to do that for you )
-CLEARANCE SALES : All sales of items marked Sale are FINAL. There will be no returns or exchanges of those items.