LydiaKuekes

Lettering and Illustration

On Etsy since 2007

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

LydiaKuekes

Lettering and Illustration

70 Sales

Announcement    I'm still open during quarantine! Appreciate your support and happy to have an excuse to walk to the mailbox!

Announcement

Last updated on Apr 29, 2020

I'm still open during quarantine! Appreciate your support and happy to have an excuse to walk to the mailbox!

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Lydia Kuekes

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Lydia Kuekes

Reviews

Average item review
5 out of 5 stars
(22)
See reviews that mention:
quality 5 shipping 4

About LydiaKuekes

Sales 70
On Etsy since 2007

Around the web

Shop policies

Last updated on November 28, 2018
Hi there! Thanks for visiting my shop.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns can be made on non-custom, non-sale items. However, you MUST CONTACT ME FIRST to let me know of the problem, and item(s) MUST BE RETURNED WITHIN 14 DAYS OF RECEIPT IN THEIR ORIGINAL CONDITION to qualify for a refund (minus shipping fees). If there was a mistake on my part or a defect you will be reimbursed for original shipping also. Orders that are returned without prior authorization and/or sent outside of this 7 day window will be returned to sender.

If for any reason you are not satisfied with your order, please contact me within 5 business days after you have received your purchase so we can work out a satisfactory solution. I do not offer exchanges. You will be responsible for returning items in their original condition and packaging as well as return shipping costs. Refund will be issued upon return of item.

Special ordered/Custom Order items are not returnable, since items were specifically made for you.
Payment
I accept credit, debit, and Etsy gift cards, as well as Paypal payments.
Shipping
Art prints will be either rolled in a tube or shipped in stiff envelope, depending upon print size. Upon completion of the order, your pieces will be securely packaged and on the way to you within 1-3 days. Packages are shipped USPS 2 to 5 days with delivery confirmation.

LOST OR DAMAGED ITEMS
Items are always securely packaged with tracking information; however, should an item become lost or damaged on its way to you, every effort will be made to provide a replacement item or refund the full purchase price at our discretion. Since items may occasionally be delayed by the shipping service; a package is considered lost if it has not arrived 30 days after being shipped.
Additional policies and FAQs
Though every effort has been made to photograph each item in natural light, please be aware that variations in individual monitor settings may cause colors to appear slightly different than the actual colors. If you are ordering a custom item and there's an exact color you need to match, please send me a swatch. Also, due to some of the analog printing methods I use such as block printing and screen printing, slight variations are common in the prints I make. Please be aware that the item you receive may slightly differ from the photo of the product you see here.