MadAboutMonograms

Mad About Monograms

Georgetown, Kentucky | 18121 Sales

5 out of 5 stars (2132)

MadAboutMonograms

Mad About Monograms

Georgetown, Kentucky 18121 Sales On Etsy since 2012

5 out of 5 stars (2132)

Shop owner

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MadAboutMonograms

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MadAboutMonograms

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18121 Sales
7675 Admirers
 

Announcement    We will be accepting orders for Christmas thru December 13, 2018
The USPS cutoff for Christmas shipments is 12/20/18.
We usually take 10-12 business days to process and then we ship. If an item is needed in less than 2 weeks, please message us before placing the order. Please allow us 24 hours to return your message. Thank you for shopping with us!

Announcement

Last updated on Nov 27, 2018

We will be accepting orders for Christmas thru December 13, 2018
The USPS cutoff for Christmas shipments is 12/20/18.
We usually take 10-12 business days to process and then we ship. If an item is needed in less than 2 weeks, please message us before placing the order. Please allow us 24 hours to return your message. Thank you for shopping with us!

Reviews

Average item review
5 out of 5 stars
(2132)
See reviews that mention:
quality 297 shipping 283 customer service 182
View all 2132 reviews

About

We are a small family owned business specializing in embroidery and vinyl personalization.

Shop members

  • Lali

    Owner

  • Steve

    Creator

Shop policies

Last updated on December 22, 2013
Welcome to Mad About Monograms!
Our normal processing time is 10-15 BUSINESS days (Monday-Friday, excluding holidays). We have experienced delays during peak times and holidays. Please check with us BEFORE placing your order if the item(s) are needed in less than 2-3 weeks. Thank you for shopping with us!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We do not accept returns as these are customized items. Please contact us if an item is lost or damaged.
Payment
We will only accept cancellation requests within the first 48 hours after the order is received. If we have already begun processing the order then we will not be able to cancel. We reserve the right to keep the shipping fees to offset our costs.
Shipping
We use USPS First Class or Priority Mail 2-3 day shipping in most instances. We do have Rush options upon request. You will receive an email from Etsy with tracking information when the item(s) have shipped. We are not responsible for items that are lost during shipping. Once we leave the package at the post office we have no control over delivery. If your tracking information states that an item has been delivered but you have not received it please contact your local post office.
Additional policies and FAQs
Please list all the information requested in the message to seller. If something is not included, you will receive one email and one Etsy convo from us. We will hold incomplete orders for one week following communication and then we will complete the item as shown in the listing. Those unable to be completed will be refunded and canceled.