Announcement Convo me with any questions
Convo me with any questions
Anonymous on Jun 9, 2013
Great seller. Fast shipment.
Anonymous on Mar 16, 2012
Beautiful! Thank you!
Follow us on facebook: http://www.facebook.com/MadameSouSou
Any questions, concerns? Convo us and we will respond promptly.
Accepted payment methods
You have 3 business days from the time of your purchase to submit payment. If there is no payment after the third day, your order will be cancelled and the item will be relisted.
Since your item is handmade, it is also fragile, so this requires it to be wrapped and packaged very securely. Shipping prices include these packaging materials.
Refunds and Exchanges
All pieces are handmade by us, checked and rechecked by us, packaged and shipped out by us. So, I make sure everything leaves here in perfect condition. I take great care to accurately describe and display detailed photos of each item listing in my shop. So, please be sure of an item before purchasing.
If you need additional photos or information on an item, please convo me before purchasing and I will be happy to send you any information you need.
I receive proof of shipping for each item I ship out. I am not responsible for loss or damage during the shipping process.
If you would like to purchase insurance on your item to protect you for loss or damage during the shipping process, please convo me so that we can arrange that.
Additional policies and FAQs
All our international packages will have a customs form and a custom number as proof of shipping. You are responsible for the purchasing of insurance if you wish to be protected for loss or damage.