madangelcreations

Welcome to Mad Angel Creations

Massachusetts, United States · 771 Sales

madangelcreations

Welcome to Mad Angel Creations

Massachusetts, United States 771 Sales On Etsy since 2006

0 out of 5 stars
(494)

Announcement   Welcome to Mad Angel Creations. Thanks for looking, & happy shopping!

I am accepting credit cards via Direct Checkout, in addition to Pay Pal, so you now have a choice of payment methods!

I OFFER INTERNATIONAL SHIPPING. Details may be found at the end of each listing, and also on my policy page.

I'm a small, at-home vendor selling hand-dyed, hand-plied, or hand-spun yarns, and hand-knitted items. I also sell kettle-dyed top, wool and silk respectively, and hand-carded batts.

Please read my policy page for all pertinent info, and feel free to contact me directly if you have any further questions.

BALL-WINDING, if you request it in the "Message to Seller" box, is FREE of charge. PLEASE remember to ask for ball-winding if you want it, otherwise I will send the skeins as-is, for you to wind at your leisure.

Thanks for looking, and happy shopping!

Announcement

Welcome to Mad Angel Creations. Thanks for looking, & happy shopping!

I am accepting credit cards via Direct Checkout, in addition to Pay Pal, so you now have a choice of payment methods!

I OFFER INTERNATIONAL SHIPPING. Details may be found at the end of each listing, and also on my policy page.

I'm a small, at-home vendor selling hand-dyed, hand-plied, or hand-spun yarns, and hand-knitted items. I also sell kettle-dyed top, wool and silk respectively, and hand-carded batts.

Please read my policy page for all pertinent info, and feel free to contact me directly if you have any further questions.

BALL-WINDING, if you request it in the "Message to Seller" box, is FREE of charge. PLEASE remember to ask for ball-winding if you want it, otherwise I will send the skeins as-is, for you to wind at your leisure.

Thanks for looking, and happy shopping!

Paula Warner

Contact shop owner

Paula Warner

Reviews

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Shop policies

Last updated on March 29, 2013
Welcome to Mad Angel Creations!

I'm a knitter, spinner, and dyer who works mainly with natural animal fibers, including silk.

My yarns and fibers are kettle dyed in small batches which may be approximated, but never duplicated exactly in future batches.

I'm committed to quality customer service, and want to make sure, always, that you, the buyer, are completely satisfied with your purchases.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
For payment, I prefer Etsy direct checkout, or instant transfer via Pay Pal, but will accept eChecks through Pay Pal; also money orders, cashier's checks, or personal checks made payable to Paula Warner.

For payment by personal check, your package will not be shipped until the check has been processed and cleared by my bank.

I expect full payment via Pay Pal instant transfer within 24 hours, or a prompt e-mail communication informing me of which other method you would prefer to use.

Should you need to cancel an order for any reason, please contact me directly via e-mail and let me know. I can always re-list an item if you find you cannot honor your purchase. However, you will be billed for all Etsy fees incurred, including re-listing and the percentage Etsy takes from each sale.

Should you need to place an item on hold for any reason, we can discuss it via e-mail.

I'm willing to do whatever I can on my end to assist you if there are personal difficulties that prevent your honoring a sale, but I do expect you will do me the courtesy of contacting me personally, so we might negotiate.
Shipping
Shipping is always FREE for US customers.

I will ship internationally, but international customers must pay for shipping. I charge a flat rate of $10.00 for the first item, and $0.25 for each additional item. If your actual shipping costs end up being less than the amount paid, I will issue a refund via Pay Pal.

Depending on package weight, your purchases will be shipped via First Class Mail, or First Class International mail. If you desire a speedier delivery, i.e. overnight or express, please specify your preference in the "message to seller" box, and I will bill you accordingly, in full, for the method chosen, via Pay Pal. Your package will ship when I have received your payment for that additional cost.

I am prompt with shipping, and often get my packages out the same day an order is placed, if I am home when the order comes in, and the PO isn't already closed for the day. Otherwise, within a day or two, unless I am on vacation.

In case of vacation, there will be an announcement to that effect posted on my storefront header.

I will always inform you, via the feedback page, exactly when your order shipped, so you know when to expect it.
Refunds and Exchanges
I do want you to be 100% satisfied with your purchase, and will issue a full refund of the merchandise price upon return of the merchandise in its original condition. In addition, you must pay for return postage.

If you wish to exchange one item for another of equal value, I will send it as soon as I have received the item you wish to return.

If you wish to exchange one item for another of greater value, I will bill for the difference in cost via Pay Pal.

If you wish to exchange one item for another of lesser value, I will refund the difference in cost via Pay Pal.
Additional policies and FAQs
I will wind skeins into center pull balls, free of charge, if you request it in the "message to seller" box.

Though I am not presently equipped to handle wholesale and custom orders, or exact replicas of existing inventory, I will endeavor to accommodate you if you will send me an e-mail detailing what you have in mind. If I think I can manage it, I'll give it a go. If not, I will be honest with you and tell you so, rather than risk disappointing you.

If there is anything I have not covered on this policy page, or anything you're unsure about, please contact me, and I'll provide you with an answer as soon as possible.

Thanks again for visiting Mad Angel Creations! Please come back soon, and often!

Paula Warner