madcitysue

Artisan crafted sugar scrubs, soap, perfume, and creams

Waunakee, Wisconsin · 24072 Sales

madcitysue

Artisan crafted sugar scrubs, soap, perfume, and creams

Waunakee, Wisconsin 24072 Sales On Etsy since 2006

5 out of 5 stars
(12088)

Shop owner

Sue

Contact

Announcement   Mad City Soap specializes in gourmet scrubs, handmade soap, dry oil body sprays, and body butters made fresh and customized for you. We gladly accept Etsy gift cards.

Spring and Summer scents have arrived! I will be updating the new scent descriptions when I get a chance.

Let's be social -- check me out @:
Facebook: http://www.facebook.com/madcitysue
Instagram: https://www.instagram.com/madcitysoap

See our "profile" page for full scent descriptions.
http://www.etsy.com/people/madcitysue

Please read our "Policies" before ordering to ensure everyone has a great experience with our little shop.

We offer free shipping on orders over $75 within the US. I refund excess shipping over $1 on orders. I can set up custom orders with exact shipping to avoid the hassle of overpayment/refunds on shipping if you prefer, just ask!

Please be aware that scents with spice notes (like pumpkin, ginger, etc) can be irritating to people with sensitive skin. Always perform a patch test before slathering your entire body with any product.

Melt warning: The whipped sugar scrubs and solid perfumes can melt during transit in hot weather. Please keep in mind your local temperatures when ordering.

Announcement

Last updated on Mar 20, 2018

Mad City Soap specializes in gourmet scrubs, handmade soap, dry oil body sprays, and body butters made fresh and customized for you. We gladly accept Etsy gift cards.

Spring and Summer scents have arrived! I will be updating the new scent descriptions when I get a chance.

Let's be social -- check me out @:
Facebook: http://www.facebook.com/madcitysue
Instagram: https://www.instagram.com/madcitysoap

See our "profile" page for full scent descriptions.
http://www.etsy.com/people/madcitysue

Please read our "Policies" before ordering to ensure everyone has a great experience with our little shop.

We offer free shipping on orders over $75 within the US. I refund excess shipping over $1 on orders. I can set up custom orders with exact shipping to avoid the hassle of overpayment/refunds on shipping if you prefer, just ask!

Please be aware that scents with spice notes (like pumpkin, ginger, etc) can be irritating to people with sensitive skin. Always perform a patch test before slathering your entire body with any product.

Melt warning: The whipped sugar scrubs and solid perfumes can melt during transit in hot weather. Please keep in mind your local temperatures when ordering.

Sue

Contact shop owner

Sue

View all 158 items

Reviews

Average item review
5 out of 5 stars
(12088)
Toya Murry

Toya Murry on May 26, 2018

5 out of 5 stars

Perfect as always! Ordered cotton candy twist and blood orange sugar cookie. Shipping was fast and cream smells amazing! Will be ordering more soon!

tiffanysonia96

tiffanysonia96 on May 24, 2018

5 out of 5 stars

Love the whipped soaps!! I bought lemon curd and captian crunch berries and they smell SO GOOD! I could eat the soap hahahah super yummy smelling!!

tiffanysonia96

tiffanysonia96 on May 24, 2018

5 out of 5 stars

As always Sue is AMAZING!! I absolutely love everything! There hasnt been a single item I have bought from her that I didnt love! :D I'll be back to place another order soon!!

View all 12088 reviews

About

Mad City Soap specializes in gourmet scrubs, handmade soap, dry oil body sprays, and body butters made fresh and customized for you.

Scent descriptions can be found here:
http://www.etsy.com/people/madcitysue

Around the web

Shop policies

Last updated on January 14, 2018
Welcome to Mad City Soap! All items are made in a smoke-free and pet free environment.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Due to the nature of our products, we do not accept returns or offer refunds on custom products. We recommend purchasing one of our smaller items to test out any scents or products. If we have made a mistake with your order (and it happens), please let us know, and we will make it right. We may request a digital photo if there is a problem/damage with an order. Shipping charges are not refundable.

If you have skin sensitivities or allergies please read the ingredients carefully prior to purchasing. All fragrance oils have the potential to irritate sensitive skin. We will not be held liable for any allergic reaction, skin sensitivity, or irritation caused by the use or misuse of any of our products.
Payment
I accept Etsy Direct Checkout and Paypal. Online payment is expected within 3 days. Orders will be canceled if payment is not received within this time frame unless buyer contacts me. Sales to residents of the state of WI are subject to a 5% state sales tax.

If you would like a custom listing, please purchase those within 5 days of your request. After 5 days, the custom listing will be removed from the shop.
Shipping
We ship to the etsy address. If you type in the wrong address, that is where the package will be going, so please make sure all the info is correct. If you would like your items shipped to another address as a gift, please let us know when you order.

I am happy to combine shipping. The shopping cart will reflect the combined shipping charges, but I will refund excess shipping charges exceeding $1 when your package is shipped. (Shipping for 2 item orders reflects the correct shipping -- the problem occurs with orders of 4+ items especially if you live near the midwest where I am shipping from.) Most orders ship for less than $10.00 in the US. Shipping is free within the US on orders over $75. If you would like me to add insurance to your package, please email me before you order so we can calculate correct shipping costs. I ship USPS first class or priority, but if you want another method, just ask. Here is a link to how etsy calculates combined shipping:
http://www.etsy.com/help/article/191
Additional policies and FAQs
I am happy to do custom colors, glitter, fragrance combinations, etc. I may not be able to do it, but it never hurts to ask!

Once you press submit to the order, please consider your items purchased. I will only accept cancellations within 8 hours of the purchase. If you requested a custom item, cancellations cannot be given if it has already been made. Please keep that in mind when you purchase an item.

All products are made in small batches to ensure freshness. Since my products are all made to order, certain scents may need a little time to fully cure in the products. Many scents need about a week or so to fully blossom so I recommend waiting a few days (I know it is hard!) before judging a scent.

All of my products are optimal when used within 6 months of purchase.

Scents which contain vanilla may discolor products over time. It in no way affects the quality of the product.

I include a free sample with most orders. I make samples in large batches, so I cannot guarantee a particular scent/product in our free samples.

For international orders, customers are responsible for any and all customs fees charged upon receipt. Please don't ask me to change the value of items or mark them as a gift to avoid customs charges; that is fraud.

As with all personal care products, a patch test is recommended whenever using a new product or new scent. Our products are intended for external use only so please don't try to eat them or leave them out so your pets (or small children) will be tempted. If you experience ANY skin irritation or redness when using our products, discontinue use immediately.

We do both wholesale and private label work for brick & mortar stores. Stores within the state of WI must submit a Sales and Use Tax Exemption Certificate before ordering.

Attention Beauty Bloggers: I do appreciate your interest, but I do not give out free product for reviews (or respond to convos requesting free items). You are more than welcome to purchase items to review.

In accordance with the CPSIA act effective 2/2009, nothing sold by Mad City Soap is primarily intended for use by persons aged 12 or under.

My maximum liability to you is the amount you paid for the product. Your purchase from Mad City Soap signifies your acceptance of the aforementioned information and policies.