Shopping on ETSY is fun, and we want you to be happy with your purchase! To that end, we carefully photograph and describe every item posted in great detail. You can expect to receive exactly what you see and read described in our shop. But we don't like the idea of an unhappy customer, therefore, return requests will be considered on an individual basis, if requested within 14 days of purchase.

Shipping fees will not be refunded.

PAYPAL:

Made by a Brunnette prefers payment through PayPal; you do NOT need to have your own PayPal account to use this.

MONEY ORDER:

We also accept U.S. Money Orders, which means, if you are outside the U.S. you must use PayPal for your purchase.

We do our best to ship all purchases within 24 hours (weekend/holiday purchases and special orders may take a bit longer).

We ship most items USPS. If we find that we overcharged you for shipping, we will issue you a refund through PayPal. If you are purchasing multiple items, email Made by a Brunnette and we will be happy to work with you to get you the lowest shipping rate possible!

Visit the blog at: http://threadsofconversation.blogspot.com