MadebyBusby

Affordable handmade gifts & accessories

Swansea, United Kingdom 3088 Sales On Etsy since 2013

0 out of 5 stars (583)

MadebyBusby

Affordable handmade gifts & accessories

Swansea, United Kingdom | 3088 Sales

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shelley busby

Contact shop owner

shelley busby

Announcement    My store will stay open over the holidays but orders won’t be sent till after Christmas :)
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Welcome to my new store!

After a long break from creating handmade goods I'm back with a new name & new products.

I hope you love my new designs as much as I do.

Announcement

Last updated on Dec 20, 2019

My store will stay open over the holidays but orders won’t be sent till after Christmas :)
————————————————————————

Welcome to my new store!

After a long break from creating handmade goods I'm back with a new name & new products.

I hope you love my new designs as much as I do.

Reviews

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See reviews that mention:
quality 111 shipping 109 customer service 54

About MadebyBusby

Sales 3,088
On Etsy since 2013

Handmade gifts & accessories by Busby

Back in 2013 I opened my successful etsy store creating handmade accessories in the form of chokers, garters & harnesses. I loved it but my life took a different turn & I had to go on an extended break from creating.

Well flash forward to 2019; I'm older (a little wiser), a new mum & I want to get creative again. My new designs are a little different but each items is handmade by me.

I hope you love the new store as much as I do!

Shelley Busby

Around the web

Shop members

  • Shelley Busby

    Owner, Maker, Designer, Curator

    Hi I'm Shelley; a 26 year old new mum who has decided to get creative again. This is my store to share my creations with the world.

Shop policies

Last updated on November 8, 2019
Welcome to my store!
Each item is designed, stitched & packaged by me personally.
I am always excited to hear about any custom orders you request so please get in touch.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
•Refunds are accepted if the item is damaged along as you are able to contact me within 14 days of receiving the item. I need to receive the item within 30 days to be able to refund the cost.
•Refunds can not be offered on items due to slight differences as each item is handmade and it is clarified in the item details.
•Refunds can not be offered on custom items as they are made just for you.
Payment
•I accept multiple payment methods including; paypal, etsy giftcards & most major debit/credit cards.
•I also accept e-cards but these items will not be fulfilled until the payment has cleared.
•If you wish to cancel your order please do so within 3 days, I will only accept cancellation after this period if there are extreme circumstances.
•Your item may be subject to custom charges based on your location, however I can not be held responsible. If you wish to know more please refer to your local postal service website.
•I do not share any of your details with third party companies. They are used to process & ship your order only.
Shipping
•Once the order has been processed my wait time is currently 1 week. This is due to the item being made by me.
•Once the item leaves my hands I can't be held responsible for the time it takes or lost packages.
•Tracked postage is available so please message me if you'd like the extra security.
Additional policies and FAQs
FAQS
Please refer to your order receipt for direct details of your information and order.
• Placing an order: You can place orders directly through my etsy only. I do not take separate paypal orders or cash in hand orders.
• Dispatching: Custom orders can take up to a week to be sent out as they are made to your specifications however ready made items will be sent ASAP
•Delivery: I currently only deliver to the UK but I am working on expanding to worldwide.
• Sizing: Each items is handmade so they can be slightly different but I work hard to ensure they are as close to the approximate size stated.
•Custom orders: I am more than happy to discuss custom orders. If you order an item marked custom please read the item information so you can send the details I need to tailor it for you.
•Discounts: Discounts are posted on my social media and using my shop updates. I am happy to discuss blogger collaborations so please message me your details.