madebygrannyshands

Granny's Creations

| Dexter, Missouri
13,980 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    CHECK OUT MY ON SALE ITEMS. THESE ITEMS ARE 50% OFF

USPS IS STILL HAVING ISSUES DELIVERING PACKAGES. IF YOU HAVE NOT RECEIVED YOUR PACKAGE AND IT HAS BEEN IN TRANSIT FOR MORE THAN 10 DAYS PLEASE LET ME KNOW SO I CAN FILE THE PROPER PAPER WORK TO LOCATE THE PACKAGE.

GRANNY HAS ONE OF THE LARGEST SELECTION OF FONTS AND THREAD THAT YOU WILL FIND.

SHIP DATES ARE NOT NECESSARY THE DATE ORDERS WILL SHIP. ORDERS ARE PROCESSED IN THE ORDER THAT THEY ARE RECEIVED. SOME ORDERS COULD TAKE 7-10 DAYS LONGER FOR PRODUCTION THAN WHAT SHIP DATE SHOWS. PLEASE CHECK THE TRACKING NUMBER EACH DAY TO MAKE SURE YOUR PACKAGE IS MOVING.

Packages are insured for $50. If you need more insurance please let me know and I will invoice for the extra insurance. If there is a problem with the order you must contact the shop within 48 hrs. If the mistake is on my part the item will be replaced.

I HAVE A LARGE FONT COLLECTION. IF I DO NOT HAVE THE FONT THAT YOU NEED I WILL DO MY BEST TO FIND IT FOR YOU. https://www.pinterest.com/1956gal/fonts/

Please leave correct spelling of names or proper placement of initials before placing an order. If you want the name is all capital letters you must state all caps or name will be monogrammed as a name is properly written. Monograms will have the last name placed in the center. First, Last, Middle. If using the stacked monogram the initials should be listed as first, middle, last.

Orders will be monogrammed according to the invoice. If you need to make a change for the monogram please message me with a request to change the name or initials, font or color of the font. No changes will be made with a conformation on the change. Please make sure you stated that you want to make a change on the invoice. I will respond with a question asking if you are asking me to make changes to the invoice. I will need you to agree that you want the changes made. My shop is not responsible for mistake made by customer. No changes will be made to invoice if shop does not receive a message stating that there needs to be a change.

THIS SHOP SHIPS TO ALL APO / FPO ADDRESSES

For more items visit and join https://www.facebook.com/groups/314322458730314/?
https://www.facebook.com/groups/1165193096928295/

Granny's Creations offer unique gift item and clothes made by Granny's loving hands. Each item in custom made after orders have been placed. My current turnaround time is 7-10 DAYS. If item is needed sooner please message me through Etsy to see if I can work in a rush order. I offer a listing for rush orders and I also have a listing for express shipping.

I offer custom embroidery items, Easter and Halloween buckets, backpacks, custom made fleece ear warmers and mask. Along with other items. Unique gift for that special one in your life.

PLEASE NOTE: Click on "SHIPPING & POLICIES" in the Item Details for Shipping Times on your item before ordering. Thanks! Ship date is only an estimated date and not guaranteed.

All messages must be sent through Etsy. This is Etsy's policy. Messages through personal email will not be answered.

Monograms are embroidered as first, last, middle. If you are needing the stacked monogram please leave full name.
No refund, replacements or exchanges on personalized items except if I make a mistake on the order. If the mistake is on my part I will ship a new item for free.

DUE TO COVID19 AS OF APRIL 1ST THERE MAY BE A DELAY IN USPS PICKING UP PACKAGES. BETWEEN SICK WORKERS AND THE INCREASED ONLINE SHOPPING CARRIERS TRUCKS ARE OVERLOADED AND THEY DO NOT ALWAYS HAVE ROOM FOR PACKAGES. SOMETIMES IT MIGHT TAKE A FEW EXTRA DAYS TO THE THE REQUEST FOR PICKED UP FILLED. PLEASE HAVE PATIENCE AND UNDERSTANDING.
==================================================================

I DO NOT GUARANTEE shipment until your order is finished. I try my best to give you a scheduled ship date, but please bare with me if I am late on your order. I cannot control everything in my life, and although I try to work 5 days a week, it is not always possible. If you have a question about your order, please contact me and I will try and give you a realistic date and time that your order will be finished. Delivery Times are posted in my SHOP Announcement.

PLEASE NOTE:
**I do accept RUSH orders at this time.
**If you're IN A HURRY, check with me before placing your order.

**I do accept Custom Orders,

**If I state in a message that I can have or think I can have it to you before the ship date without you paying the rush fee does not mean that you will have the item any sooner than the ship date plus the 5-10 days that USPS will take to deliver the item.

PRODUCTION TIME for non-ready to ship items, Production time is typically 3-12 DAYS- if it falls on a weekend order may ship the first following non-holiday weekday as I try to restrict my business to Monday thru Friday. Shipping time is in addition to production time, so please allow an additional 5-10 days for shipping. Production time begins when order is paid in full. The close to the holidays my production time WILL BE LONGER! So Please order Early.! Production time is subject to change at any time, so please be aware of the current time period when you place your order. This is shown in my Home Page.

SHIPPING: All orders are shipped to address on invoice. Please make sure address is correct before placing the order. Most orders are shipped, USPS 1st class or USPS Priority Mail, unless otherwise requested. If you prefer another shipping method, please confirm it with me before you place your order. I can not promise any shipping date unless you have contacted me prior to your purchase to confirm your ship date. I complete all orders in the order/date as they were placed. Thank you for your understanding and patience!
==================================================================

RESPONSE TIME: I try to respond to customer emails within 24 to 48 hours. On the weekends (and all holidays) I like to spend time with my family and it may be 48+ hours before I can get back to you. If I stop sewing to answer each message I would never get an sewing done.

If the buyer cancels the order there will be a 15% charge for cancellation. This fee is to pay for the charges that I had to pay Etsy and Paypal. Please read the full description before ordering to make sure that the item is what you want and that ship date is at least a week before you need the item. Shipping takes 5 working days.

If item has to be returned due to my mistake, it must be shipped within 48 after item was delivered. No refunds will be given. If I ship the wrong item or the monogram is not as stated on invoice I will refund or exchange. If there is a problem with the order please let me know within 24 hours after delivery is made.

SHIPPING TIME DURING CHRISTMAS AND EASTER TIME CAN BE 4-5 WEEKS

Announcement

Last updated on Oct 1, 2021

CHECK OUT MY ON SALE ITEMS. THESE ITEMS ARE 50% OFF

USPS IS STILL HAVING ISSUES DELIVERING PACKAGES. IF YOU HAVE NOT RECEIVED YOUR PACKAGE AND IT HAS BEEN IN TRANSIT FOR MORE THAN 10 DAYS PLEASE LET ME KNOW SO I CAN FILE THE PROPER PAPER WORK TO LOCATE THE PACKAGE.

GRANNY HAS ONE OF THE LARGEST SELECTION OF FONTS AND THREAD THAT YOU WILL FIND.

SHIP DATES ARE NOT NECESSARY THE DATE ORDERS WILL SHIP. ORDERS ARE PROCESSED IN THE ORDER THAT THEY ARE RECEIVED. SOME ORDERS COULD TAKE 7-10 DAYS LONGER FOR PRODUCTION THAN WHAT SHIP DATE SHOWS. PLEASE CHECK THE TRACKING NUMBER EACH DAY TO MAKE SURE YOUR PACKAGE IS MOVING.

Packages are insured for $50. If you need more insurance please let me know and I will invoice for the extra insurance. If there is a problem with the order you must contact the shop within 48 hrs. If the mistake is on my part the item will be replaced.

I HAVE A LARGE FONT COLLECTION. IF I DO NOT HAVE THE FONT THAT YOU NEED I WILL DO MY BEST TO FIND IT FOR YOU. https://www.pinterest.com/1956gal/fonts/

Please leave correct spelling of names or proper placement of initials before placing an order. If you want the name is all capital letters you must state all caps or name will be monogrammed as a name is properly written. Monograms will have the last name placed in the center. First, Last, Middle. If using the stacked monogram the initials should be listed as first, middle, last.

Orders will be monogrammed according to the invoice. If you need to make a change for the monogram please message me with a request to change the name or initials, font or color of the font. No changes will be made with a conformation on the change. Please make sure you stated that you want to make a change on the invoice. I will respond with a question asking if you are asking me to make changes to the invoice. I will need you to agree that you want the changes made. My shop is not responsible for mistake made by customer. No changes will be made to invoice if shop does not receive a message stating that there needs to be a change.

THIS SHOP SHIPS TO ALL APO / FPO ADDRESSES

For more items visit and join https://www.facebook.com/groups/314322458730314/?
https://www.facebook.com/groups/1165193096928295/

Granny's Creations offer unique gift item and clothes made by Granny's loving hands. Each item in custom made after orders have been placed. My current turnaround time is 7-10 DAYS. If item is needed sooner please message me through Etsy to see if I can work in a rush order. I offer a listing for rush orders and I also have a listing for express shipping.

I offer custom embroidery items, Easter and Halloween buckets, backpacks, custom made fleece ear warmers and mask. Along with other items. Unique gift for that special one in your life.

PLEASE NOTE: Click on "SHIPPING & POLICIES" in the Item Details for Shipping Times on your item before ordering. Thanks! Ship date is only an estimated date and not guaranteed.

All messages must be sent through Etsy. This is Etsy's policy. Messages through personal email will not be answered.

Monograms are embroidered as first, last, middle. If you are needing the stacked monogram please leave full name.
No refund, replacements or exchanges on personalized items except if I make a mistake on the order. If the mistake is on my part I will ship a new item for free.

DUE TO COVID19 AS OF APRIL 1ST THERE MAY BE A DELAY IN USPS PICKING UP PACKAGES. BETWEEN SICK WORKERS AND THE INCREASED ONLINE SHOPPING CARRIERS TRUCKS ARE OVERLOADED AND THEY DO NOT ALWAYS HAVE ROOM FOR PACKAGES. SOMETIMES IT MIGHT TAKE A FEW EXTRA DAYS TO THE THE REQUEST FOR PICKED UP FILLED. PLEASE HAVE PATIENCE AND UNDERSTANDING.
==================================================================

I DO NOT GUARANTEE shipment until your order is finished. I try my best to give you a scheduled ship date, but please bare with me if I am late on your order. I cannot control everything in my life, and although I try to work 5 days a week, it is not always possible. If you have a question about your order, please contact me and I will try and give you a realistic date and time that your order will be finished. Delivery Times are posted in my SHOP Announcement.

PLEASE NOTE:
**I do accept RUSH orders at this time.
**If you're IN A HURRY, check with me before placing your order.

**I do accept Custom Orders,

**If I state in a message that I can have or think I can have it to you before the ship date without you paying the rush fee does not mean that you will have the item any sooner than the ship date plus the 5-10 days that USPS will take to deliver the item.

PRODUCTION TIME for non-ready to ship items, Production time is typically 3-12 DAYS- if it falls on a weekend order may ship the first following non-holiday weekday as I try to restrict my business to Monday thru Friday. Shipping time is in addition to production time, so please allow an additional 5-10 days for shipping. Production time begins when order is paid in full. The close to the holidays my production time WILL BE LONGER! So Please order Early.! Production time is subject to change at any time, so please be aware of the current time period when you place your order. This is shown in my Home Page.

SHIPPING: All orders are shipped to address on invoice. Please make sure address is correct before placing the order. Most orders are shipped, USPS 1st class or USPS Priority Mail, unless otherwise requested. If you prefer another shipping method, please confirm it with me before you place your order. I can not promise any shipping date unless you have contacted me prior to your purchase to confirm your ship date. I complete all orders in the order/date as they were placed. Thank you for your understanding and patience!
==================================================================

RESPONSE TIME: I try to respond to customer emails within 24 to 48 hours. On the weekends (and all holidays) I like to spend time with my family and it may be 48+ hours before I can get back to you. If I stop sewing to answer each message I would never get an sewing done.

If the buyer cancels the order there will be a 15% charge for cancellation. This fee is to pay for the charges that I had to pay Etsy and Paypal. Please read the full description before ordering to make sure that the item is what you want and that ship date is at least a week before you need the item. Shipping takes 5 working days.

If item has to be returned due to my mistake, it must be shipped within 48 after item was delivered. No refunds will be given. If I ship the wrong item or the monogram is not as stated on invoice I will refund or exchange. If there is a problem with the order please let me know within 24 hours after delivery is made.

SHIPPING TIME DURING CHRISTMAS AND EASTER TIME CAN BE 4-5 WEEKS

Items

13980 Sales
 

All Items

Granny Sharon

Contact shop owner

Granny Sharon

Reviews

Average item review
5 out of 5 stars
(2855)
See reviews that mention:
Quality 445 Shipping 555 Customer service 295

About madebygrannyshands

Sales 13,980
On Etsy since 2012

Grannys Creations features monogrammed gifts and girls clothes

I am the Mother of 4 beautiful daughter and a Granny of 5 boys and 2 girls. I also have 10 step grandkids and eight more that I claim as mine.

I was raised in a family of nine kids and was taught to sew at a very early age. I used my sewing skills to make a living while my daughters were little. As the girls grew up I went to work in a muffler factory for 12 years and was forced to quit due to complications from two back surgeries.

Two years before my back surgeries my 1st granddaughter was born. I decide to get my sewing machine out of storage and start sewing again. I then decided to add an embroidery machine to my collection of sewing machines.

I work from my home and use my two extra bedrooms for sewing and storage. God gave me the gift of sewing and creating new projects.

As part of the community I always donate items for the local fundraisers.

Customer satisfaction and putting smiles on their faces is very important to me.

Shop members

  • Sharon

    Customer Service, Designer

  • Granny

    Owner, Assistant, Shipper

Production partners

  • Grannys Creations

    Hainesport, NJ

    Owner of Grannys Creations

Shop policies

Last updated on April 27, 2021
Welcome to my Etsy shop. My goal is to please each and every customer. My customers are very important to me. If you are pleased with your order please let me a feed back.

If there is a problem please contact me before leaving a feed back. Please read Additional information about feed back.

Please give me 24-48 hours to answer any messages. Message through Etsy only. Emails go to junk box and my virus protection will not allow me to open the message.
I do not answer on Sundays or holidays. This time is for my Church and family.

Please read the entire listing before placing you order. Make sure the the name is spelled correctly and that the initials are listed in the correct order for the monogram. Standard monograms will have the last initial in the middle. Stacked monograms will have the last initial on the end. If you do not understand the proper placement of a monogram please leave the full name.

All messages and communication is made through Etsy. No emails or calls are allow due to Etsy's policies.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
DO TO COVID 19 NO EXCHANGES CAN BE MADE.

I do not refund on purchases that have been mailed and do not accept returns on items that have been personalized. IF I made a mistake on the personalization then I will replace the item. If you spell the name wrong or list the initials in the wrong order then that is your mistake and the item can not be replaced nor returned. Initials for standard monograms are to be listed as FIRST, LAST, MIDDLE. If you wanted a stacked monogram please leave the full name.

I have $50 insurance on each package. If your order was more than $50 then you must requested additional insurance. If item has been damaged by USPS or lost by USPS file claim through USPS. Once package is ship and tracking number is issued USPS is responsible for item.

If buyer decides to cancel the order after 48 there will be a 15% restock fee charged to the refund.

If item is not what you ordered you have 48 hours to notify me after item is delivered. Item must be returned within 10 days after delivery before refund will be issued. If the mistake is on my part I will remake or refund your money.

If item is not returned to me within 10 days after delivery no refund nor exchange will be made. If package is returned without my approval it is called a force returned and there will be no refund given.
Payment
Payment has to be made before item is made. Payments through paypal. Cancellation can only be made after agreement has been meet with buyer and Granny's Creations. If you ask for a refund Please give me 24 hours to refund payment.
No cancellation after item has been shipped. No refunds on items that have been shipped that have been custom designed or personalized. THERE WILL BE A 15% FEE ON ALL CANCELATION FROM THE BUYER.
NO REFUNDS ON CUSTOM ORDERS AFTER 48 HOURS.

ALL CHARGES ARE MADE BY PAYPAL. SHOP OWNERS DOES NOT CHARGE CREDIT CARDS OR PAYPAL ACCOUNTS. This information is not available to shop owners.
Shipping
I ship USPS mail 3-6 days delivery except for locations outside of US. This does not include weekends and holidays. Normal ship time is 3 weeks after order is placed.

All items over 16 ozs will be shipped USPS Priority except for locations outside of the US. You will receive an email with a tracking number. Please check tracking daily. When delivered if for some reason you did not receive the package please contact your mail carrier immediately. I am not responsible for package left at the wrong address or that was lost by USPS. If your package shows delivered and you did not get the item you must contact your post office that day. They are responsible for packages left at the wrong address. I will help you in any way that I can to locate the package your carrier and post office are the ones that know where the package was left.

Need a rush order please let me know. Ship date is around 4 weeks after purchase. Custom orders can take up to 2 weeks longer. If you need the order before 4 weeks please message me before placing the order. If I can work in a rush order I will let you know and then you will need to leave a comment when placing the order so that I will know what date the item is needed. I do not have time to go through messages looking for a specific dated needed.

All orders are custom made and can not be returned nor money refunded. NO EXCEPTIONS! NO REFUNDS ON ANY CUTOM ORDERS. IF I MAKE YOU A CUSTOM LISTING CANCELATIONS AND REFUNDS MUST BE REQUESTED WITHIN 24 HOURS.

If item is damaged in mail or lost, file a claim through USPS. Each package is insured for $50. I ship USPS unless other wise stated in description of item. Items will take two to five working days to arrive. I am not responsible if USPS has a delay on their end.

I am not responsible for delays made by USPS. Once the item in put into USPS hands it is their job to make sure that the package arrives on time. This is what shipping fees pay for.

If an item has been delivered and you did not receive the item. You must contact your USPS and also contact me within 24 hours. A delay in reporting that you did not receive the item could result in the package not being found by the USPS. they are human and do make honest mistakes. If reported within 24 hours most carrier remember where they left the package.

No order is guaranteed to be shipped by ship date. I do my best to ship all orders by ship date but things happen in life that can cause you to loss sewing time.

If I state in a message than I should be able to get an item shipped early and you do not pay for the rush fee then the item probably will not arrive early. Always remember ship date DOES NOT mean that you will have the item by the ship date. ALWAYS ALLOW five days after ship date to receive the item. Please keep this all in mind when you are ordering an item.

Failure on your part to list name or initials for an item while checking out will cause a delay in the shipping.

Any changes to a listing will result in a 2-3 week delay.
Additional policies and FAQs
Custom orders and rush orders are accepted. Please contact me if either is needed before placing your order. If you need the order before the three weeks of production time plus the time it takes for shipping, please message the shop before placing the order. Orders paced from mid Aug to mid Jan will have a 6 week ship date regardless of ship date.

Any changes requested from original design will result in a 3 week delay in shipment.
ALL CUSTOM ORDERS WILL TAKE 3 WEEKS LONGER THAN SHIP DATE.

It is the buyers responsibility to make sure the monogram information is correct along with the shipping address.

Once the order has been placed you have entered a contact between the buyer and seller. Neither party will be allowed to leave a negative feedback nor slander the other party.

If you have a problem with you item please message me to work out a reasonable solutions. All communication must be done through Etsy. Emails, test messages and phone calls are not accepted. This is Etsy's policy.

Any threats of any kind will result in cancelation of orders.