Accepted payment methods
Returns and exchanges
-Returns are excepted within 10 days of purchase
-No exchanges please
I am unable to control the the well being of your moss once it leaves my home, the rest is up to you. I send all terrariums out with very simple care instructions and the moss is pretty much fool proof so you shouldn't have any trouble. If a problem does happen please feel free to contact me and I will gladly help out.
All customer orders require a 50 % deposit before the item is made and the rest at the time of shipment.
Payment must be received after order is placed within 3 days. If the item has not been payed for by that time the order will be canceled and the item re-listed.
All items are sent to the Etsy address unless stated otherwise.
Terrariums are shipped out USPS priority mail and get to you within 2 days. I normally ship all other items U.S parcel post with 2-9 day shipping. If you would like it sooner or want it sent UPS just let me know in the notes to buyer and I will invoice with pay pal for the additional shipping cost.