madebymavis

welcome welcome

Ashley, Ohio

madebymavis is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

madebymavis is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011

Accepted payment methods

Paypal
Returns and exchanges
My goal is to make sure that you get your terrarium in the best condition possible and are 100% in love! All refunds are dealt with on a case by case basis. I try to be very fair and treat my customers as I would want to be treated.

-Returns are excepted within 10 days of purchase
-No exchanges please

I am unable to control the the well being of your moss once it leaves my home, the rest is up to you. I send all terrariums out with very simple care instructions and the moss is pretty much fool proof so you shouldn't have any trouble. If a problem does happen please feel free to contact me and I will gladly help out.
Payment
I prefer pay pal but money orders are also excepted.

All customer orders require a 50 % deposit before the item is made and the rest at the time of shipment.

Payment must be received after order is placed within 3 days. If the item has not been payed for by that time the order will be canceled and the item re-listed.
Shipping
If the item is being sent as a gift I don't normally include an invoice for this reason. I can also add a card at no extra charge.

All items are sent to the Etsy address unless stated otherwise.

Terrariums are shipped out USPS priority mail and get to you within 2 days. I normally ship all other items U.S parcel post with 2-9 day shipping. If you would like it sooner or want it sent UPS just let me know in the notes to buyer and I will invoice with pay pal for the additional shipping cost.