madeforwalking's Shop Policies
Hello. Thank you for shopping at Made For Walking. We strive for 100% customer service.
It is our job to make your experience with us a happy one. Since the shoes in our shop have been used before, they might not be in perfect condition. All items are SOLD AS IS.
Before you decide to purchase a item or items please carefully read our policies. Convo us if you have any questions before purchasing here at A New Day Vintage. Thank you:)
We only accept Pay pal in US dollars. We do not accept money orders or checks. If you desire to purchase with your credit/debit card without having a paypal account you can. Here is a link to walk you through.
For new etsy buyers here is a link to walk you through how to purchase items in general on Etsy. http://www.etsy.com/help/article/339
Payment should be made within the day of purchase, if not your item(s) will be cancel and relisted. We will not ship until payment is cleared. Please if you want to cancel your purchase do this asap. Thank you.
We do ship Internationally.
SHIPPING INTERNATIONAL : We only ship First Class Mail for the item(s) in our shop that are under 4 pounds. Usually expected delivery for our International customers will take 6-10 days,(2 weeks.) but this is not guaranteed. Shipping time always varies. First Class shipping does not come with a delivery confirmation code for International shipping. International first class shipping does have a custom form code that only shows where package has arrived and left in the United States.
After we have received your payment we will do our very best to ship your purchase as soon as possible. If We don't ship asap we will defiantly ship at least 4 days after purchase.
UNITED STATES SHIPPING: We ship small items First class (3-4 days) and big items Priority (2-3days) with USPS. We will not ship until payment is cleared. As soon as we have shipped we will let you know and give you a delivery confirmation number. Please make sure the address you want us to send the purchase to is accurate. If you want the item to be sent to another address please convo before we ship. After we have received your payment we will do out very best to ship your purchase as soon as possible. If We don't ship asap we will defiantly ship at least 4 days after purchase. We use clean recycled materials and clean boxes for packaging.
Refunds and Exchanges
We do not do exchanges. Our shop consists of vintage items. All items are sold as is, purchases are final. There will be an exception if your completely not satisfied with your purchase. In order to get a refund we will need you to return the purchase within 4 days of receiving the item/s and pay for shipping. If a problem occurs where a package is returned back to us, due to the customer giving the wrong address, the customer will have to pay for shipping again in order for us to ship to the correct address.
**** Please convo us if you have questions before purchasing or if you need to see more pictures:) We want you to be 100% satisfied with your purchase(s).
Anything that has to do with the post office shipping, loosing, damaging is completely out of our control. We do not offer refunds for anything that the post office was responsible for.
Please leave us feedback if you are happy with your purchase. We strive for 100% customer service and feedback. Before leaving negative feedback please convo us if you are having a problem. Thank you:)
All out items are in a smoke free environment. We do have a cat.:)
Last Updated May 8, 2012