Designs for moms and children, accessories for all

Brussels, Belgium

MademoiselleLou is taking a short break


Note from shop owner The shop officially open the doors on October 30th!

Note from shop owner

Last updated on Feb 26, 2016

The shop officially open the doors on October 30th!

Louise Hanquet

Contact shop owner

Louise Hanquet

About MademoiselleLou

Sales 5
On Etsy since 2014

The beginning...

"mademoiselle lou" is around her moms who do not stay in place even with a baby, moms who love their role as mothers with fewer constraints, see friends at home while being able to breastfeed in comfort and discretion. these active moms also loves that their baby has the tootsies warm and as a bonus, they are connected and need to protect their technological gadgets.
It is for these situations that " mademoiselle lou" wishes to support her by offering them soft and comfortable products.

"mademoiselle lou" working in a joint workshop in Brussels named WHERE IS THE QUEEN?, surrounded by three other artists: Karo Pauwels ( illustrator ), Xavier Pique ( film post-production and documentary ) and Hyacinthe Arthurs (photographer) .
With the first two , she works on the installation of screen printing in the studio under the name of INK THE QUEEN !

Shop members

  • Louise Hanquet

    Owner, Designer

Shop policies

Last updated on May 10, 2022

I hope you find your happiness in my shop.

Here you will find the terms and conditions of sale. If you have additional questions, don't hesitate to contact me.

If you want to stay in touch with Mademoiselle Lou , receive invitations and be the first to know about news , join the mailing list.
To do this, click on the 'contact seller' and give us your e- mail address. You'll be added to our e -mail list . Your address will remain confidential .

These conditions of sale are concluded between, on the one hand, the online store "Mademoiselle Lou ", "seller" and , secondly , by any natural or legal person wishing to make a purchase via the website seller, here in after "buyer" .
These conditions of sale define the contractual relationship between the seller and the buyer and the conditions applicable to all purchases made through the website of the seller, the buyer either professional or consumer.
The acquisition of a good or service through this site implies acceptance by the purchaser of these conditions.
These conditions shall prevail over any other general or special conditions not specifically approved by the seller .
The seller reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in effect on the date of the order by the purchaser.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Articles sent to the address given by the buyer when the order may be subject to a refund only in the event of non-compliance or default. The buyer has 14 days from the date of receipt of the order to return it to the physical address of the online store "Mademoiselle Lou" Allée des Colzas, 7-1160 Auderghem, Belgium.
The refund will be made within a maximum period of 30 days following receipt of the returned order in the state in which it was sent to the attention of the buyer.

Sent items can be exchanged if the size should not fit and if this applies to the item ordered.

In both cases, the return costs are the responsibility of the buyer.
In both cases, too, will be accepted for return products that have not been worn or washed.

Items subject to a custom command meanwhile, will not be refunded.
The buyer, who wishes to buy a product or service must:

- Complete the online order form giving all the references of selected products or services;
- Validate the order after reviewing it;
- Make payment as provided;
- Confirm the order and payment.

The confirmation of the order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

All the supplied data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.

A support order confirmation will be sent to the buyer through email.
Payment is to be made within three days of the confirmation of the order on the site. In the absence of payment within this period, the order will be canceled.
Payment is by credit card, Visa or Mastercard. Bank transfers are accepted.
Ordered items remain the exclusive property of the seller until full payment of the order by the buyer.
It is possible to pay via PayPal, secure online payment site. This does not require an account. The buyer may settle the payment via his credit card.
According to the law, the consumer has the right to notify the seller that he renounces the purchase without penalty and without giving any reason, within 14 working days from the day after delivery of the product or the conclusion the service contract. This right of cancellation does not belong to the professional buyer.
Within this period, the consumer must notify its intention to abandon the purchase by e-mail and return, at its expense and risk, the product delivered to the administrative headquarters of the online shop "Mademoiselle Lou" Allée des Colzas, 7 - 1660 Auderghem, Belgium. To this end, please keep the original packaging.
Incomplete goods, damaged or soiled by the customer will not be taken.
Within 30 days after acceptance of the return of the goods, the seller will refund the eventual payment, excluding shipping.

If, despite its efforts, or all of the items are unavailable, the seller shall inform the buyer by email as soon as possible and offers the possibility to choose between toll wait or cancel the order unavailable articles. Available items will be delivered normally.
The prices of products and services on the site are indicated in euros all taxes included (VAT and other taxes).
The seller reserves the right to change prices at any time. However, the price applicable to the order are those in effect at the time of confirmation of it.
Prices do not include order processing, transportation and delivery provided that such deliveries take place in the geographical areas set as detailed on each product.
Delivery times can vary from a few days depending on the destination country.
The seller agrees to make every effort to deliver the goods ordered within 7 working days. In case of failure to deliver within the period of 7 days, the seller will notify the customer by e-mail offering him a further delay or the use of his right of withdrawal.

Deliveries are made to the address specified when ordering.

The risks are borne by the buyer from the time the goods have left the studio, located Allée des Colzas, 7-1160 Auderghem, Belgium.
Shop online sales "Mademoiselle Lou" can not be held liable for loss or late delivery.

The removal of the article by hand is possible at the workshop: Allée des Colzas, 7-1160 Auderghem, Belgium. The time of withdrawal is to be agreed between buyer and seller.
Additional policies and FAQs
With regard to consumers, the seller guarantees the products it sells and the services it provides in accordance with the law of 1 September 2004 on consumer protection in the sale of consumer goods (Article 1649 bis cg 1649 of the Civil Code).
In case of non-compliance of a product sold recorded in two months of delivery of the goods, the consumer must notify the seller as soon as possible precisely by letter or email.
This warranty covers only defects in existing compliance at delivery of the goods. Defects or damage due to misuse, such as water, oxidation, fall or impact, neglect and wear damage is not covered by warranty. Similarly, repair by unauthorized technicians by the supplier, will result in the cancellation of the warranty.
The invoice or delivery act title warranty and should be retained by the original consumer products.
If the product is used for purposes other than private limited warranty conditions of the manufacturer / supplier are applied.
The seller, in the process of selling online is only bound by an obligation; responsibility can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, interruption of service, or other unintended problems.

The information contained on the site are also given in good faith. The links to the websites of manufacturers and / or partners are given for information. The seller can not be held liable for information from these sites.
The parties agree, in the context of their relations, electronic evidence (by way of example: email, computer backups, ...).

These conditions of online sales are subject to Belgian law.
In case of dispute, the courts of the seat of the seller are competent, unless public policy provisions binding.
All elements of the vendor website are and remain the exclusive intellectual property of it.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, video or audio.
Any single link or hyperlink is strictly prohibited without the express written consent of the seller.
All personal data necessary to process your order is retained by the seller or its employees and can be transmitted to companies with which the vendor - or vendors - working (s) where such disclosure is necessary for the treatment of command.
The user also authorizes the seller to also use this data for statistical purposes to improve the site, goods and services it offers.
This information may also be used to enable the dissemination by any means of communication, information about the seller to its customers business.
Finally, the seller retains the personal data to facilitate future orders.
The seller agrees to surplus not disclose the information available to another company or another company.
The products and services offered are those listed in the catalog published on the website of the seller. However, at the request of the buyer, custom orders are possible. The seller makes available to the buyer for any further information.
Each product is accompanied by a description provided by the seller.
The photographs are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.