MadeTru

MadeTru

11 Sales On Etsy since 2011

0 out of 5 stars
(4)

Announcement   Quality furniture and home goods hand made in the USA

Announcement

Quality furniture and home goods hand made in the USA

Nate Truax

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Nate Truax

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Reviews

No reviews in the last year

Anonymous on Sep 1, 2012

1 out of 5 stars

Really poor customer service and the product wasn't right when it arrived. First, the shipping took 5 weeks instead of the promised 3 and I wasn't provided with any updates unless I explicitly asked and tried to figure out what was going on with my order. Then, when the headboard finally arrived, the pre-drilled holes were in the wrong places and the directions very poorly done. I'm not incompetent when it comes to simple directions and assembling furniture so I'm certain this wasn't just customer error. Finally, the pre-drilled holes to attach this to the bed frame are in the entirely wrong location so they had to be drilled again leaving extra holes in the wood. On top of all this, the wood for the legs was actually bowed and not straight when it arrived. I asked to have, at the very least, my $100 shipping fee refunded since it arrived 2 weeks late and I wasn't even afforded that courtesy. I'd recommend you skip this product.

Anonymous on May 18, 2012

5 out of 5 stars

While the headboard itself is beautiful I was not very pleased with the amount of time it took to be made (I ordered March 26th and it arrived April 23rd). Also, when I received the headboard it wasn't the right size. It appeared to be the correct width of my king sized bed, but the boards to attach the headboard to my bed frame were not located in the correct spot. So then I had to wait yet another 4 weeks (arrived May 18th) before I received a kit so that I could attach the headboard to my bed frame. I believe that Nate Truax has a very good concept with the headboards, but he still has kinks that need to be ironed out.

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About

The demand for different

After building a headboard, a desk and a coffee table for his home Nate was asked by guests to build them something custom for their home. Humbled but motivated by the desire to design and create the MadeTru store was born.

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  • Nate Truax

    Owner, Designer, Maker, Curator

    Nate Truax grew up improving and decorating everything around him believing that anything could be beautiful. After graduating from The Fashion Institute of Design and Merchandising he continues his pursuit in apparel, furniture and graphic design.

Shop policies

Last updated on June 27, 2012
Welcome to the MadeTru store. We build hand made quality goods that last.

Accepted payment methods

  • Accepts Etsy gift cards