Announcement   Witchy Mama Fox creating Mixed Media Art + Crafts | Prints of Originals + New creations will be arriving soon! | Follow for updates on Twitter @maejane | Currently undergoing an exciting revamp with specials coming in the near future! xxo Mj

Announcement

Last updated on Sep 21, 2017

Witchy Mama Fox creating Mixed Media Art + Crafts | Prints of Originals + New creations will be arriving soon! | Follow for updates on Twitter @maejane | Currently undergoing an exciting revamp with specials coming in the near future! xxo Mj

Mae Jane

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Mae Jane

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Shop policies

Last updated on April 28, 2014
All work is original and prints of original art pieces created solely by myself, Mae Jane Poulin.

*All Prints are printed with an Epson Archival Printer using six separate archival inks which create long lasting and vibrant reproductions. The inks are smudge, scratch, water, and fade resistant. Paper varies between Premium Matte Photo Paper(44lb/9mil) and Ultra Premium Luster Photo Paper (64lb/10mil). All papers are smudge, water, and fade resistant.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds will be based on the situation at hand. Replacements/exchanges can also be discussed based on the circumstance. To discuss something of this nature, contact me directly, and if photo evidence of the damaged item could be provided, that would allow me to help fix the problem more efficiently for the customer.

However all sales are assumed guaranteed on my end once I ship it. Once the item is in the hands of the delivery carrier they are then responsible for getting that item to the intended customer. If an item is never received, I will do my best to look into the matter with the post office I shipped from, just as the customer should check with their own post office that would have received the item.
Payment
A Pay Pal payment is preferred within 3 days of purchasing an item. If no contact from the buyer has been reached, the sale will be cancelled after 7 days. I am open to alternate payment methods if need be. If the buyer would like to arrange a payment schedule please contact me directly.
Shipping
All Art Prints are printed once purchased in order to ensure the best and freshest quality of the print. I am usually able to post within a few days after the purchase date, most of the time, however, I end up shipping on the weekends. I am open to make special shipping arrangements of any kind, if need be.

A follow up-email will always be sent to a buyer after a purchase has been made, informing the buyer that I have acknowledged their purchase and that it will ship shortly.

Please make sure that your address is correct via Etsy &/or Paypal, if they differ between the two please let me know which is the correct address, if I am unsure and unable to receive a response from the buyer I will assume to ship the item to the address on file with Etsy.
Additional policies and FAQs
Please take the time to leave feedback on your order (via Etsy invoice) regarding your purchase experience. I value everyone's opinions and strive to exceed customer expectations, and your feedback is what will help me to continue to offer the best service possible. I will always give feedback to a buyer as I feel that the Etsy community is a working team, yet each with their own special part. Feedback is key to keeping customers happy, and that is what I aim for when an item is purchased from my shop.

I am very open-minded to any suggestions or questions. Even if you just want to say hi, don't be shy :) Feel free to email me with any inquiries @ xmaejane [!at] gmail.com

Thanks!
Mae Jane Poulin