maevenvintage's Shop Policies
HAVE A QUESTION? SEND ME A MESSAGE.
I LOVE TO HEAR FROM YOU AND WILL RESPOND WITHIN 24 HOURS.
I accept payment by credit cards or Paypal.
I ship worldwide Monday - Friday with USPS within 1-3 days of receiving payment. I ship to your Etsy address unless you tell me otherwise, so please double check it! Shipping prices are estimates. If I have overestimated, I will refund the difference.
Your package comes with delivery confirmation, which I will email to your Paypal address. Depending on weight, packages are either shipped USPS First Class Mail, which takes an average of 3 days or USPS Priority Mail, which takes an average of 2 days. If your package is time sensitive, I can ship Express - please contact me for prices.
All shipping prices in my listings are for First Class Mail, the most popular and economical shipping option. Be advised that First Class Mail does not guarantee shipping times, does not come with tracking and is not supported by USPS customer service. Please plan on waiting anywhere from 7-10 business days to 4 weeks.
If your package is time sensitive or if you would prefer tracking, I highly recommend a shipping upgrade to Priority Mail (ship time 6-10 business days) or Express Mail (ship time 3-5 business days, includes insurance). Please contact me for pricing.
I want you to get your package as quick as possible and I work hard to ship immediately. Please understand that I have no control over USPS shipping times.
Import duties, taxes and charges are not included in the item price or shipping charges.
Refunds and Exchanges
All sales are final. I carefully describe and measure each garment and request that you ask any question or consult with me about sizing before purchase. A refund will only be given if an item is grossly misrepresented. If there is a problem with your purchase, please contact me directly within 2 days of receipt so I can personally address your issue.
Additional Policies and FAQs
I sell a mix of pre-loved vintage clothing. Naturally, vintage items have been worn before and show signs of age. I only sell wearable items and always list any minor flaws.
We are no longer able to accommodate reserves.
Last Updated May 3, 2015