TheJoyConcept

The Joy Concept

Portland, Oregon · 816 Sales

TheJoyConcept

The Joy Concept

Portland, Oregon 816 Sales On Etsy since 2006

0 out of 5 stars
(252)

Shop owner

Brooke

Contact

Announcement   Shop Note:

Hello! Thank you for stopping by!

Are you looking for the perfect gift for a someone special in your life? Block ornaments make wonderful gifts! Gift wrapping is available free of charge.

Do you like what you see but would like to order a different size, quantity or have it personalized? Please send me a convo and I create a listing just for you! All of my items can be personalized for free!

Announcement

Last updated on Oct 12, 2016

Shop Note:

Hello! Thank you for stopping by!

Are you looking for the perfect gift for a someone special in your life? Block ornaments make wonderful gifts! Gift wrapping is available free of charge.

Do you like what you see but would like to order a different size, quantity or have it personalized? Please send me a convo and I create a listing just for you! All of my items can be personalized for free!

Brooke

Contact shop owner

Brooke

Reviews

No reviews in the last year
kaileygoble

kaileygoble on Mar 18, 2014

1 out of 5 stars

I made my purchase on Dec 20, 2013 knowing that because I purchased so close to the holidays it may take a little longer than normal to get my order. I contacted magensbay on Jan 4 asking for shipping info, no response. Jan 11-told they were being mailed that week. The shipping information said the label was created Jan 28. Feb 15 still had not heard anything. Feb 18 I opened a case with Etsy. Did not hear anything until Feb 24, that day they said it would be in the mail tomorrow. March 5 I had not received the new shipping info or package. I asked the shop for the info. March 8 I escalated the case with Etsy because I had not heard from the shop. March 10 my Etsy case worker told me to give it a week and if I had not received the package to let them know. March 17 I still had not received my package so I was issued a refund.

imagesbyfrancesca

imagesbyfrancesca on Mar 11, 2014

1 out of 5 stars

I ordered these blocks 2 months ago and they never showed up. Finally got an email after all that time saying the owner could not complete the order. Extremely disappointed with this shop/service.

schwankl

schwankl on Feb 11, 2014

5 out of 5 stars

I liked how quickly the seller responded to my questions. The item was in stock and shipped promptly. My sister-in-law told me that my niece treasured the coins and it was one of my sister-in-law's favorite new toys.

View all 252 reviews

Shop policies

Last updated on October 12, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
*Paypal and money orders are accepted.
*Payments are due within 5 days - NOTE: if payment is not received in a timely manner the item(s) will be relisted and your transaction will be canceled.
*If there are any special requests please send me a convo and I will try to accommodate the request.
Shipping
*Ships via USPS First Class/Parcel Post unless another option is requested.
*The Joy Concept ships up to three days a week.
*Delivery confirmation is included with every order.
*Insurance is available upon request with an additional charge.
*If there are any special requests please send me a convo and I will try to accommodate the request.
Refunds and Exchanges
It is my intent and hope you will completely love your item(s) however if your item does not meet your expectations please convo me within 30 days. I will try my best to correct the situation in a timely manner.
Additional policies and FAQs
Wholesale, drop ship, and custom orders are welcome!

Custom Order Details:
The Joy Concept will create a custom listing for you, listed with your name so you can find it easily. Purchase must be completed within 24 hours. Please note the item(s) will be not be made until payment clears. Allow 2-3 days for completion.