mahzerandvee

Paintings+ Book Clips + Wall Pockets+ Journals+ Vintage

Idaho, United States On Etsy since 2011

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Buyers bought gifts from this shop and gave them 5-star reviews!

mahzerandvee

Paintings+ Book Clips + Wall Pockets+ Journals+ Vintage

Idaho, United States | 8,051 Sales

Announcement    Thank you for visiting our shop! We appreciate you! All items are ready to ship within 1-3 business days, depending on how many orders I have at a time. Purchasing more than one piece? We COMBINE SHIPPING & automatically refund any shipping overage if applicable.
*Please READ DESCRIPTIONS in listing before ordering. If you have any questions, feel free to contact us through Etsy messages.
Thanks so much!
Follow us on Instagram: @mahzerandveeWe're so appreciative of your support!

Announcement

Last updated on Apr 17, 2020

Thank you for visiting our shop! We appreciate you! All items are ready to ship within 1-3 business days, depending on how many orders I have at a time. Purchasing more than one piece? We COMBINE SHIPPING & automatically refund any shipping overage if applicable.
*Please READ DESCRIPTIONS in listing before ordering. If you have any questions, feel free to contact us through Etsy messages.
Thanks so much!
Follow us on Instagram: @mahzerandveeWe're so appreciative of your support!

Items

 

All Items

Mark-Anthony and Christine

Contact shop owner

Mark-Anthony and Christine

Reviews

Average item review
5 out of 5 stars
(1899)
See reviews that mention:
quality 165 shipping 360 customer service 358

About mahzerandvee

Sales 8,051
On Etsy since 2011

Being Color Enthralled

It's simple, really. We love color and paint, and what it brings to a space, whether it's lots of color, or simplistic.
Whether large or small, we appreciate your support.
We hope you love what you purchased. It is our pleasure.
joyfully always,
Mark-Anthony & Christine
husband and wife team @mahzerandvee

Shop members

  • Christine

    Owner, Painter, Customer Service

    Color enthralls me. I love to paint. I love color and how it turns out on a journal or canvas. Also maker of bows.

  • Mark-Anthony

    Owner, Shipping, Painter

    Mark-Anthony ships the tricky things like the canvas paintings. He packs them with care and artistically decorates your box. Thoughtful husband, and a kind-hearted father & genius.

Shop policies

Last updated on June 20, 2020
Here at mahzerandvee, we believe in excellent customer service, as part of your purchase experience. We strive to offer high quality product, as well as incredible customer service.

If you are happy or thrilled about your purchase, please feel free to leave a review, (under "your account", then click on "purchases and reviews"), we'd love to hear about it as your purchase experience should be a pleasant one. If not, please message us, straight away, so we can help and strive to be better, before you fill out a review. Let's get this resolved together. Customer satisfaction is a high priority.
Thank you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
CUSTOMERS ARE RESPONSIBLE FOR READING DESCRIPTIONS & LOOKING AT ALL PHOTOS BEFORE PURCHASING. If you have any questions about a product, please feel free to message me first before purchasing.

We believe in securely packing your packages, because of course, we want them to arrive safely to you so that you can enjoy them. However, sometimes, other hands are not as careful, please understand this that sometimes it is out of our control. However, we do our best, and are willing to learn, if it is our error.

If you are are not satisfied with your purchase, please message me. Let's find a solution together. We believe that customers should be satisfied with their purchases.
Payment
Your order will be worked on & shipped when we receive payment. We do not start/ship out a piece(s), until your order is received, purchased and has cleared.
On "Reserve" orders, we do not work on them until payment received. Please contact us if any questions.
Shipping
We ship Monday-Friday only via USPS. Post office is closed Saturday & Sunday for us.
If CUSTOMER has OVERPAID FOR SHIPPING, we REFUND OVERAGE.

*TIME FRAME*
For original paintings, journals, hooplas, vintage books and book clips, all items are ready to ship within 1-3 business days.

*CORRECT SHIPPING ADDRESS*
Please make certain that we have your CORRECT SHIPPING ADDRESS.
Please message us straight away if address is incorrect on your order.
It is not our, (mahzerandvee), responsibility for additional shipping cost, if the shipping address is not correct on your order.
****Any additional fees, customer is responsible for. *******

*WE ARE NOT RESPONSIBLE FOR SHIPPING PRICES*
Shipping prices are high these days, unfortunately. We DO NOT determine the shipping prices. Customers are responsible for knowing the price of shipping before they order, (your shipping price should appear in your cart). The further your pieces are going, (location), the more expensive it will be.
On our end, we insert the weight and box size. USPS will spit out a dollar amount. That is how shipping is determined.

*INTERNATIONAL ORDERS*
**Customer is responsible for ADDITIONAL Custom Fees or Import Tax Fees shipped anywhere outside the US.** This is for INTERNATIONAL ORDERS only.

We provide a tracking number for each order when it's sent out.
If you purchase bow book clips, they will ship out First class 3-Day.

APPROXIMATE/TYPICAL SHIPPING TIMES after your order ships out, (if not shipped First Class 3 Day):
+Utah, Oregon, Washington, Idaho: 2-3 days

+California, Arizona, Nevada, Texas, Colorado, Montana, Wyoming: 3-5 days

+East Coast: 7-9 days (mostly 7 days, but for holiday shopping season it can be up to 9 days).

+Mid West: 4-6 days

+International Shipping, (other countries besides the US): 7-18 days
Each country is different in how quickly they can get your packages out to you. Please understand that it is out of our control how quickly or slowly your packages arrive.

Thank you for your interest, support, and encouragement in mahzerandvee, we appreciate it! Thank you for keeping our dream alive!

More information

Last updated on Jun 20, 2020
Frequently asked questions
We refund overage on shipping if applicable

Shipping can be tricky sometimes. If customer pays more than the shipping cost, (when we take it to the post office and send), we always refund the difference if applicable. We get final shipping price when we send off your package.

When does my order ship out?

Paintings, painted journals, bow clips, and vintage items usually ship out within 1-3 business days.

Do you combine shipping if I want to order more than 1 item?

Yes! When we can, we combine shipping. This can also save you, (the customer), money. When/if we combine shipping, we refund any overage, (if applicable). Customers will not over pay for shipping in our shop.

I purchased an animal head wall mount from you, but I don't see them anymore

Yes, correct. We used to do all sorts of faux taxidermy in various colors styles, and finishes. We changed direction in our Etsy shop, however. Since the husband took an outside job, we no longer offer faux taxidermy. We are happy with our decision for many reasons.

What exactly are business days & when does the 1st business day count?

Business days are Monday through Friday. Business days excludes weekends and holidays.
After you have ordered, the next business day counts as the first business day. Ex: if you order on Monday, the 1st business day would be Tuesday.
If you order on a Friday, the 1st business day will be Monday.