Announcement Welcome to MaiMai shop! Do not hesitate to write us and ask question you are interested in or make custom item specially for you!
Welcome to MaiMai shop! Do not hesitate to write us and ask question you are interested in or make custom item specially for you!
Leenamai on Jun 21, 2016
I just love my new jacket - the colour is lovely and it is beautifully made. Well worth the wait :)
silverbug925 on Apr 14, 2014
Thank you for such a wonderful jacket!. The colour is amazing ( even better than the photos). I am very excited to have something that was made just for me. I appreciate all the hard work that went into it as I know it would have taken you many hours to make it! Thank you once again & also for the small gift that was enclosed ! All the best
Accepted payment methods
- Accepts Etsy gift cards
Timeframe: Delivery time is between 3-10 business days depending on your region. Please e-mail me for a more specific timeframe for your region.
Dispatch: Please allow a maximum of 3 days after receipt of payment for your item to be posted. Majority of orders will be sent the following business day but some pieces are made upon receipt of an order resulting in the 3 day turnaround. If you require a garment urgently please contact me to confirm the turnaround time on that garment.
Refunds and Exchanges
Prior to returning a garment please contact me to advise of the return and if it is for a refund or exchange. The garment must be sent back within 3 days of you receiving it either via express or registered post to ensure it can be tracked.
Once the garment is received it will be inspected for quality. Returned garments must be in as new condition, unused. Returns that are damaged, soiled, altered or have any signs of wear will not be accepted and will be sent back to the customer.
Refunds are issued the same day the garment is received, you will be refunded 100% of the purchase price excluding postage costs. The refund will be issued in the same way as payment was made.
Exchanges are processed within 2 business days of receipt of the returned garment, you will not be charged a second delivery fee for an exchange.
Additional policies and FAQs
If you like several items do not hesitate to contact me and arrange some discounts.
I do wholesale - please contact me to arrange further information.