maili

Maili Supplies

Helsinki, Finland

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Shop policies

Last updated on May 9, 2022

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I´m happy you´re visiting my store! I want to serve you as well as I ever can, so if there´s anything you´d like me to know, please don't hesitate to contact me. My supplies are leftovers from my own projects. Sewing and knitting and all kinds of crafting are my favourite hobbies.

I try to live and work as environmental friendly as possible. Therefore many of my items are recycled, upcycled or vintage. If so, I will tell it, and also make sure that they cause no harm - I clean and repair the parts etc.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept Paypal payments, in Finland bank transform and other methods are also OK. In Finland you may come and see the items before the purchase (Helsinki/Askola).

Shipping

Your order is shipped from pet and smoke free fresh home!
I´m happy to ship worldwide. I use priority shipping, which means that it costs more than economy, but it seems that economy shipping takes so long that no one can wait (at least I couldn´t!). If I´ve charged too much shipping, I´ll return the extra! From custom orders I charge the real shipping expenses. I say "real" because sometimes a customer does not have to pay the actual shipping costs - in cases I have underestimated them. Please note, that when ordering bigger amounts of fabric, one cannot count the shipping expenses from the listing, because if the package gets higher that 1,2" or bigger than 15" x 10", the shipping gets a lot more expensive. Convo me about the real expenses!
I am not responsible for items that get lost during the shipping. I´m sorry for this - the buyer loses money but so do I: I don´t have those items any more. This is the risk we have to share in online business. If you want tracking, please convo me first! It is possible to get tracking but it costs a lot.
In some cases shipping to US takes a lot time because of US customs - there´s not much I can do for this! If you want to avoid uncertaintity, please convo me for tracking and be prepared to pay the costs.

Additional policies and FAQs

I keep reserved listings for 48 hours.