maisondelucille

maison de lucille petit atelier

The Woodlands, Texas

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Buyers bought gifts from this shop and gave them 5-star reviews!

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maisondelucille

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maisondelucille

Reviews

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Quality 7 Shipping 6 Customer service 7

Shop policies

Last updated on February 3, 2011
Turnaround time is up to 2-3 weeks. If you need your order earlier, please convo me for current wait times.

Accepted payment methods

Paypal
Returns and exchanges
To obtain the best fit, I ask that if you have, any doubt of the size, please convo me with measurements and I can make the best judgement from there. If it still does not fit, I will accept the return and either exchange or credit. Return must be received UNWORN. I must receive a shipping confirm within 3 days of you receiving the item (per shipping confirm on my end). In addition, a refund or exchange will only be honored before feedback is given. If feedback is given prior, no refund or exhange will be honored. Also, I will even reimburse you the cost you incurred to ship it back to me! At the end of the day, I want my customers to be happy :-)
Payment
I accept paypal. If you don't have a paypal, upon purchase when you arrive at the first paypal screen, look to the left, you can proceed with a credit card without having to sign up through paypal.

Please No cancellations. A lot of time and effort goes into this process and I ask that it is respected. I do accept Returns/Exchanges - see below for policy.
Shipping
Completion of custom items takes up to 2-3 weeks.

I almost always ship domestic orders via the US Postal Service First Classground shipping. If you would like Priority or Expedited Shipping, please let me know prior to making a purchase. I like to keep shipping costs low! Shortly after shipping your item, I will mark it as shipped in the purchases section and I will leave you feedback as well. I take International orders to the post office, so I will always convo you to state that your item has shipped.

Please note that orders around $100 or more are always insured, therefore requiring a signature upon delivery. Believe me, I know it is a pain, but it will give us both peace of mind!

Your item will come packaged with a ribbon and wrapped in tissue paper - ready for gift giving. Please let me know if it is a gift and I can include a To and From or anything you please.