Unfortunately, I am not responsible for any loss or damage due to the postal service. If you would like to purchase Insurance, please convo me and I can make a special listing for you with the insurance added to the shipping charges. If you have trouble locating the whereabouts of a package, definitely do contact me though, and I can work with you to try to pinpoint your package's current location.

I try to make my pictures and description as accurate as possible, but if you are unsatisfied with an item, there is a 1 week return policy. Items must be returned in its original, undamaged condition, customer is responsible for shipping costs for returned item. Upon receiving the item, the buyer will be given store credit (shipping not included). Because this is a small business, we are NOT able to do refunds.

I take:

-Paypal
-Google Checkout
-Personal Checks (see "shipping" section below; note: I can NOT take this form of payment for anyone outside the USA)
-US or International Postal Money Orders

* If interested in using Google Checkout, select "other" during your Etsy checkout and then WAIT until I email you the payment invoice, and click on the link in the email to pay the bill

NOTE: MA residents will be charged 6.25% state tax

Items will be shipped using First Class USPS; If you choose to pay by check or money order, I will wait until I receive payment and the the check clears before items are shipped.

NOTE: Most items are shipped out within 1-3 business days after payment has been received. Tins, wholesale orders, and international orders are all shipped out on weekends.

INTERNATIONAL BUYERS: Please convo me with details on what items you'd like to buy and shipped to which country, and I'd be happy to let you know the estimated shipping charges and set up a custom listing for you.

EXPEDITED DELIVERY or INSURANCE: If you are interested in having your order delivered via Priority Mail (2-3 days) or Express Mail (1 day), or purchasing insurance on your order, please convo me or leave a "message to seller" during checkout, and I can send you a revised invoice with the change in shipping factored into the receipt.

ECO-FRIENDLY: in attempts to be green, I try to reduce excessive packaging that are non-biodegradeable, and reuse materials, such as packing peanuts, boxes, and newspapers. Lets all pitch in a little to help our environment! :)

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CUSTOM ORDERS
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If you like one of my sold items, items in the shop but prefer a different length/color/ size/shape, or you have any ideas of your own, I would love to accommodate any custom order requests. I also accent custom orders for special occasions, parties, events, and weddings! Please convo me, and I can let you know what I can do for you!
**Please note that given the nature of custom orders, items are NON-REFUNDABLE.** Please consider purchasing 1 item as a sample first if you want to doublecheck how product will be for a larger bulk order.

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WHOLESALE & CONSIGNMENT
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I do wholesale and consignment orders on any of my pieces in my shop! If you are interested in buying wholesale or consigning pieces from my shop, please send me a convo or email (majentadesigns[!at]gmail.com) and we can discuss the details. Thank you!

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FIND ME AT...
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Artists Crossing - Boston, MA
Cristina Hurley Gallery - Canton, MA
OAK - Boston, MA
Gallery Up - Rock Hill, SC
Trendy Shoppes (www.trendyshoppes.com)
Everything Hippo - Hutton, TX
Accent Body & Abode - Austin, TX
Vintour Clothing & Accessories - Oklahoma City, OK
OOP! - Providence, RI
Diva Entertains Party Favors (www.divaentertains.com)
Dancing Eye Gallery - Northville, MI
Little Shop of Giggles, Melbourne, Australia
Black Star Coffee, Australia

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SUGGESTIONS
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I am always in the process of learning and improving, so if you have any ideas, suggestions, or anything please send me a personal message, I would appreciate any helpful suggestions, thank you!