handmade in England

Bedford, United Kingdom

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Christine Galley

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Christine Galley


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Shop policies

Last updated on May 10, 2022

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I hope you find something in my shop you would like to buy. Here are some details which you will find useful in any transaction.

Accepted payment methods

Returns and exchanges
I want you to be entirely happy with your purchase - sometimes it's difficult buying online. However, I do make full use of the photograph section and try to describe my shop items accurately and extensively so that you can buy with confidence. I will offer a refund if the item turns out not to be as described or is faulty (but not damaged in transit) in any way. Requests for refund should be made to me by convo within two days of receipt. If you are unhappy I hope we can resolve things between us and I would always do my utmost to do this - I've not had an unhappy customer yet!
I accept Paypal and items should be paid for at the time of purchase.
If you purchase an item which is already made I will ship it as soon as the payment has been confirmed. If it is a custom item, I will convo you to let you know when it will be ready. I always package your purchase in a pretty muslin bag,tied with natural string decorated with hand-felted hearts. Everything will be protected again in bubblewrap and shipped in a strong waterproof bag. Felt doesn't break, but I like to make sure it won't get wet on its way to you!

UK purchasers might find it helpful to use a currency converter site to check the latest exchange rate.
I obtain UK post office proof of posting. If you require a signed for delivery or insurance, please contact me for an adjusted price. I'm afraid I can't take responsibility for delivery once I have shipped your purchase.
Additional policies and FAQs
I'm happy to consider custom orders and am flexible about sizes and colours and so on. Just ask and I'll see what can be done!