malistah's Shop Policies
Welcome to my store! I have enjoyed making books, cards, invitations, & more for over a decade now.
I take pride in every item I make. I enjoy customizing them for each customer. If there is anything you'd like included, just let me know... I don't believe in too much information! I may pick up on something little that will make your book stand out. When someone receives my book, I want them to know that it was made just for them.
I accept PayPal, credit cards and Etsy Gift Cards.
I ship via USPS. Everything is carefully packaged in sturdy packaging to protect my creations. With the exception of CUSTOM WORK (see below), everything will ship within 2-3 business days. I will inform you as soon as I ship it & provide tracking information if you are located in the US. If you are outside of the US, I will provide you as much tracking information as I can, but cannot guarantee an arrival date.
Typically a Handmade book will take 14 business days to make & ship. But due to their custom nature, I will advise you upon ordering if it will take more or less time.
Refunds and Exchanges
If for any reason you are unsatisfied, I would be more than happy to refund your money upon return of the items, unless it is a custom made item. Shipping charges will not be reimbursed though, sorry!
These are custom made, so there are no refunds. If you are unsatisfied, I would be more than happy to try and rectify the situation.
If I could hand deliver each & every item to my customers, I would. If, for some reason an item is lost in transit, I will do everything possible to rectify the error.
Additional Policies and FAQs
If you see something you like, and would like it customized, it is possible for me to do whatever you would like. Just send me a convo, and I can set up a private listing for you.
All of my items are handmade. There can be minor imperfections!
*********CUSTOM INVITATIONS & HANDMADE BOOKS:
These are handmade. There will be minor imperfections occassionally. Materials will occassionally vary, but I will communicate that to you during the ordering process. No two invitations or books will be the same!
I know you will enjoy the beautiful handcrafted quality I add to my work.
malistah [!at] ymail.com
Last Updated May 12, 2015