Deena Farah on Aug 26, 2016
Giving this as a gift to my soon-to-be niece. Quality is just as described and item is just as cute as picture! She's going to love it!
SMITHA KURIAN on Aug 24, 2016
How I Started
Being a new mom, starting over after 12 years, I went on a quest for new and exciting baby accessories. I had raised two children back in the days when the words “hip, trendy baby accessories” were never in the same sentence. My children and I wore a lot of teddy bears! Now that I had my daughter Sophia, I was excited to play the part of a hip, trendy mom - no teddy bears allowed! In this quest I realized, although there are a lot of choices out there, some are still boring. So I decided if I cannot find it, I will design it myself. Now being the hip mom and baby team that we were, Sophia and I went out and strutted our stuff. After a few oooh’s and ahh’s, it hit me, we were not the only ones on this quest. I then decided to start Mama Bijou, so we can share our treasures with others that have been on the same mission.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
If you are concerned with sizing and want to double check measurements, please convo me before ordering with sizing questions since all sales are final.
The following measurements are taken with the garment laying flat and are approximate measurements and can run around 1/4" larger or smaller. The first measurement is taken across the chest area and the second would be from the top of the shoulder to the bottom for gown and snaps for bodysuit.
Newborn 0-3 6.5" x 12"
0-3 Months 8 x 12
3-6 Months 8.25 x 13
6-12 Months 8.5 x 13.5
12-18 Months 9.5 x 15
Newborn 0-3 8" x 18" (with mitts)
0-3 Months 8x20
3-6 Months 9x21
What size are your leg warmers?
We have regular and newborn size leg warmers. The listing will say whether the leg warmers included are available in either one or both. The sizing chart is as follows:
Newborn: 8" recommended for babies up to 15lbs
Regular: 12" recommended for babies 3 months and up
The 12" will fit newborn but will be loose and fit up to the top of the thigh, but the baby will be able to grow into them and wear longer.
The leg warmers will include either ruffles, babies initial, bows or decals added. Please see the listings for details.
What are your sizes for your headbands and barefoot sandals?
The elastic used is a soft stretchy comfortable elastic that stretches with the babies head or foot as she grows.
Headband size chart:
Newborn to 6 months 14"
6 months - 3 years: 16"
Where do I put personalization or any other information needed on my order?
Please put personalization or any additional information needed in the notes to seller section of your check out. This way it prints out on your order.
All listings with personalization includes up to 10 letters depending on the listing. Please see listing for personalization details. If you would like two names the space would be counted as one letter. Some designs will allow two names to fit. Please convo me first to see if it will fit before purchasing. If purchased and it is a design that can only fit one name, it will be customized with the first name given. Depending on the design the babies name will be either customized in upper case or lower case and will be shown on the sample on that listing.
To maintain durability, wash garments inside out in cold water on delicate setting. Do not bleach, use fabric softener or dry clean. Tumble dry on low heat or lay flat to dry. Embroidery can be ironed on low heat. Heat pressed items iron on low heat inside out.
Leg warmers and items with rhinestones or flowers are recommended as hand wash only inside out and lay flat to dry.
When will my order ship out?
Our current production time is up to 3-5 business days to make and ship out. I can only guarantee when I can make and ship out by, the shipping time from there depends on the shipping method you choose at check out.
Standard shipping takes approximately 2-9 business days, Priority approximately 2-3 business days and Express is 1-2 business days guaranteed. Both Priority and Express also include insurance up to $100. Express is the only method that the post office will guarantee a delivery time. All three shipping methods are given at check out.
If you need your item sooner, please feel free to convo me with your date needed by and zip code. I can let you know with my current orders if it is possible to make and ship in time.
What is the best way to contact you?
I do not check my email regularly. Also most of Etsy's messages end up in my spam and are overlooked. Please send all questions through Etsy's messaging system. This insures all information and conversations will be linked to your order if I need to refer back to them. Normally I try and answer my questions within 24 hours. If it is my busy season it may be 48 hours. I mostly answer my questions at the end of the day or evening since I will be working on my orders during the day. Questions received over the weekends will be answered on Monday evening.
Gift wrapping and packaging
I can add a gift card no problem. Please put your request with what you would like written on your card in the notes to seller section of your check out. Also, if it is a gift and being sent to to their address, please make sure the correct address is provided in the ship to section of your Etsy check out. Depending on availability and my busy season I can provide gift wrap starting at $5. Please convo me if you would like to have wrapped.
Do you offer coupon codes?
We will post coupon codes, sale, promotions and giveaways on our Facebook page or Instagram. Follow us for updates.
Facebook - https://www.facebook.com/MamaBijou1
Instagram - @Mamabijoubaby