mamafactured's Shop Policies
Welcome to mamafactured!
I sell lovely little things for your lovely little ones. All items are handmade with love and care in my little craft room!
At the moment I can only accept payment with Paypal.
Please pay for your item as soon as possible. If you have not paid for your item within 3 days I will assume that you no longer want it and I will cancel your order, unless you have arranged a delayed payment in advance.
Custom made items will be shipped within 10 days. In stock items will be shipped within 2 days.
All items are sent from the UK by first class post (UK) or airmail (all other countries). Tracked shipping is available but will incur an extra cost.
Buyers are responsible for any customs charges/import tax that may apply.
Refunds and Exchanges
I appreciate that buying things over the internet can sometimes be misleading, and while I try to show as much information as possible, I am prepared to accept refunds within 14 days of receiving your item if it is not what you were expecting.
To be eligible for a refund, items must be sent back in the condition in which you received them. Buyers are responsible for return postage costs.
Additional Policies and FAQs
I'm a mama myself, so I try to consider the safety and comfort of your little one at all times. Any items which may pose a potential danger (e.g. choking hazard) will be clearly marked.
Please get in touch if you have any other questions :)
Last Updated July 20, 2011