mamaha's Shop Policies
Welcome to the premier Etsy opening of Dolls by MamaHa! I am so glad you've stopped by, and I hope you enjoy looking at my dolls as much as I've enjoyed creating them. Although I am new to Etsy, I have been making dolls for several years. When my first child, a daughter, was just a few months old, I came across a book about Waldorf dolls. I was immediately captivated by their simple, charming appeal and have been perfecting my doll-making techniques every since.
All of my items are handmade using organic or natural materials of the highest quality. I use organic cotton skintone knit, unprocessed wool for stuffing, and a wool/mohair blend yarn for hair. All clothing and embroidery is made of 100% cotton.
Each doll has been designed by me using my own original patterns. Variations from doll to doll only add to their personality and charm. I enjoy watching each doll come to life as I work! On every level, making these dolls defies the concept of mass production!
I accept PayPal. Please pay for your items when you check out! I will cancel orders that are not paid unless you contact me.
I ship to US and Canada only. In the US I ship via Priority Mail within 2 business days of cleared payment. Please let me know if you need your doll quickly, and I will do my best to accommodate you! I will be out of town for Thanksgiving and will ship purchases on Monday, November 29th. Please convo me for shipping rates to Canada.
Refunds and Exchanges
I stand behind the quality and beauty of my dolls. In the unhappy event that you are not completely pleased with your purchase, please contact me within 48 hours of receiving your doll. I offer full refunds of the purchase price if the doll is returned promptly and in original condition.
Last Updated March 11, 2011