mamaziel

Ivy and Mae goods for the wee ones!

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Jessica Ziel

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Jessica Ziel

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Shop policies

Last updated on April 30, 2022

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Welcome to Ivy & Mae, I enjoy making kid clothes, I hope you find something you'll like!

Accepted payment methods

Paypal
Returns and exchanges
Please contact me within 5 days of receipt of your item if you have any problems. At that time arrangements can be made for refunds or exchanges. The item must be sent to me via the same shipping method it was sent to you and be received within 10 days after I am contacted. I am not able to offer refunds for shipping charges.

Due to the personal nature of clothing, clothes that have been worn for an extended period of time can't be returned.

Custom orders aren't eligiable for refunds or exchanges, unless an error on my part has been made.
Payment
I accept PayPal only, payment must be made within 3 days, ID state taxes do apply.

If I do not recieve payment within 3 days, your order will be cancelled and approprite feedback left.
Shipping
Generally I ship first class mail, blankets and snuggle pals do ship via Priority mail. If you'd like to upgrade or downgrade your shipping please let me know.

Insurance isn't provided, if you'd like to add insurance please let me know.

Delivery confirmation is sent with each order, I will contact you personally with the associated tracking number.

International orders are welcome, custom charges on the receiving end are the responsiblity of the buyer.
Additional policies and FAQs
Please contact me if you have any questions, concerns or comments about your order or potential order.

I do welcome wholesale inquiries, at this time I do not participate in consignment opportunities.