PineStreetStudios

Fun, well made and unique items!

Maryville, Tennessee

PineStreetStudios is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

PineStreetStudios is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 24, 2017
Hello there! hopefully here you will find all of the info necessary to complete your transaction with us! If that is not the case, simply message me and we will be happy to answer any question that you may have.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I try my best to make a quality item, if it is defective or damaged upon arrival please let me know within 14 days. Please attach photos of damage/defect in your message. If you have any other questions or concerns, please message me. I accept exchanges for the flaxseed covers only, at my discretion. Thank you!
Payment
Pine Street Products uses all approved payment methods through Etsy. No personal checks accepted.
Shipping
Pine Street Products ships via USPS. I will use the least expensive way to ship to you unless otherwise directed.
Additional policies and FAQs
I work in a non-smoking, dog friendly environment. I love special or custom orders, please message me and we can get to work on something that you will love. All of my flaxseed packs are made with 100% flaxseed and are contained in a muslin bag. I make my covers out of cotton, for comfort and ease of use. The cover will wrinkle in the wash but you can iron it separately or just put the flaxseed bag in and it will flatten out in time.