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Quality 2 Shipping 11 Customer service 10

Shop policies

Last updated on March 11, 2011

Accepted payment methods

Returns and exchanges
I deal with refunds and exchanges on an individual basis, so if you are unhappy for any reason, please convo me. Before leaving negative feedback, convo me and I will do everything in my power to make you 100% satisfied. In the event of a return or exchange, I will reimburse only the value of the item, not including any shipping or paypal fees.
I prefer payment via Paypal. Payment must be made in full before the item is shipped. If there is a problem with Paypal, please do not hesitate to contact me. I am here to please you! I ship most days so the sooner you submit payment, the sooner you'll receive your item. I will reserve a product for up to 2 weeks but if no payment has been received within that time, the item will go back on sale. See NON PAYMENT section below. Just FYI, orders will not be shipped until payment is received.

If you change your mind, it's OKAY! Just let me know and I can cancel the transaction. No harm done. Don't worry, I don't leave negative feedback if you contact me about wanting to cancel the transaction. If I don't hear from you in 2 weeks, I'll most likely convo you first to make sure you still want the item. If I receive no response in a timely manner, I will reluctantly leave negative feedback. With so many tools here on Etsy and the friendly atmosphere, there should be no reason for don't make me come get you! :)
My goal is to charge actual shipping as much as I can. If what you pay for shipping on Etsy is much more than what it actually costs me to ship it, I will reimburse you the difference through Paypal. US orders are shipped via US Postal Service Priority Mail with Delivery Confirmation and will typically take about 3 to 4 days for delivery once shipped. Payment must be received before any order is shipped. International shipping can be expensive so to save you money, I ship 1st Class Mail International. However, the delivery time varies and might take longer than you're willing to wait. If you need it quick, convo me and I can ship it via a faster method and bill you the difference via Paypal. I'd be happy to calculate an estimated international shipping cost for you before you buy...just convo me.

I try my best to recycle shipping and packaging materials so don't be surprised if you see tissue paper that looks like it came from a baby shower gift or a Christmas present! I also use news print without the ink from my local newspaper. They give end rolls of it away for free!
Additional policies and FAQs
I value my feedback deeply. An Etsy sellers' reputation depends on it. I will leave positive feedback for you after I receive payment and ship the item out. Please return the favor and leave feedback for me at your earliest convenience. If for any reason you are even THINKING of leaving negative feedback, please convo me first so that I can do everything in my power to please you.

I am constantly checking my email, so if you have any questions, concerns, suggestions, please convo me any time of day!