MantaWave

FOR JEWELRY PIECES: (non-personalized/customized)

I know that sometimes it's tough buying jewelry online. (since you can't see it in person ... touch it, caress it, etc, etc, etc .... ) If you are not satisfied with your piece -- if it doesn't speak to you -- if you don't absolutely love it, simply return it *within 5 days* of receiving it for a refund of the purchase price AND all of your shipping fees.

*Postmarked within 5 days.


EVERYTHING ELSE:
Return within 5 days (postmarked) for full refund less shipping.

Click "Pay with Other" if you need to use any method other than Paypal or Direct Checkout.

If you would like to pay with a check (which I wholeheartedly support) please allow a little extra time for your piece to arrive.

SHIPPING
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within the United States:

For all Jewelry items I use USPS First-Class Mail®.
(you can certainly upgrade to Priority -- just contact me)

All non-jewelry items ship Priority Mail.

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International:
All packages ship First Class International Mail. If package is over 4 pounds (this rarely happens) it is shipped International Priority Mail.



PAYMENT DEADLINE

Payment must take place within three days of ordering.
I will notify you if your payment does not clear within 2 days.

NEW >>>>> JEWELRY WARRANTY!!!

Assembling jewelry is a constant work of engineering! : ) Every piece is guaranteed against premature demise due to less-than-brilliant workmanship. : )






The following applies to pendants only (as opposed to chains and cords):

Most of my pieces are very durable!
I want things to last!

One reason I work with porcelain is because it is so resilient. Though it resembles glass in some ways, it is much stronger. (take, for example, porcelain when used in dental applications, the space industry, etc. ... )

Depending on the shape of your piece, it may bounce off concrete and essentially last forever. Though not all pieces are indestructible. (keep reading :) ...


LIFETIME GUARANTEE:
Some pieces I guarantee for life. If a piece is guaranteed for life, it will say so in the ad. If it breaks, send it back to me and I will create a new one for you free of charge.

ALL OTHER PIECES:
I would like you to wear your piece forever. If a pendant is ever broken, pick out anything in my shop for HALF OFF.

CHAINS/CORDS:
Frequent wear (ie. 24/7, in the shower, the pool, the ocean) will eventually wear out the assembly/cord. Any premature breakage will be replaced free of charge. I will replace cords and chains that give out due to frequent/extended wear for a small fee, starting around $5.00 (shipping included). Some of my more complicated assemblies, and precious metal chains, etc. .. will cost more. Please contact me in the event of returning an item for repair.


FINDING ME "DOWN THE ROAD":
Most of my pieces are signed on the backs "MantaWave" so you can always find by searching that term. (Though I do not sign some for aesthetic purposes). I intend to be here on Etsy indefinitely as it is such a cool site.


All pieces can be returned to:
MantaWave
1820 McDowell Rd
Norfolk, VA 23518