maram's Shop Policies
Everything I make is one of a kind, and I strive to be as ecofriendly as possible. Many of my materials have been liberated from the thrift store, washed, and made into something new and fabulous!
All of my work is made in my smoke-free & animal free studio.
Proud member: EtsyTrashion - www.etsytrashion.etsy.com - & EtsyTeamColumbus - http://etsyteamcolumbus.blogspot.com/
International: I accept only PayPal for international orders.
US & Canada: both PayPal and money orders are accepted. If using a money order, please send me a message upon purchase.
I also accept RME, and am happy to take cash from local shoppers.
-All payments are required within 7 days of purchase. (This isn't just my policy, it's across the board on etsy.) The item purchased will be shipped via USPS within 3 business days upon payment.
-If payment (Paypal or RME), or a message(money order, local pick-up) isn't received within 4 days, a notification convo/email will be sent to the buyer as a reminder. If there is no response within 3 full days, the order will be considered canceled, and negative feedback will be left.
I ship using USPS. I try to charge only what the USPS charges me. If I ever overcharge for shipping by more than $1.50, I will refund the difference.
Please make sure that your shipping address is accurate. If the package is returned due to an incorrect/non existent address, the buyer will be billed to reship the item. I use the address you enter at the time of purchase to ship to. If there is a different address you'd prefer, please let me know.
International shipping is offered. Any customs/fees on packages that are sent overseas are the responsibility of the buyer.
If you are shopping locally, I am happy to waive the shipping fee and arrange a pickup/drop off/meet-up in the Columbus area. Just let me know that you are local in the notes to seller and DON"T PAY. I will send you a revised invoice and then we can arrange a meeting time.
Refunds and Exchanges
If the item you have received is damaged, please send an immediate email with pictures and description of damage upon receipt.
If you are not completely satisfied with your purchase, please contact me within 5 days of receiving it. I will gladly refund your money less shipping charges upon return of the item in its original condition.
I want you to love your purchase, and I am always willing to work to make my customers happy. Feedback and advice are always appreciated!
Additional Policies and FAQs
If you are interested in receiving special offers, send me a convo with your e-mail address, and I'll add you to my quarterly(ish) emailing list. It includes info on my latest projects, special offers only for people on the list, and locations of upcoming shows.
Last Updated February 3, 2011