MarbelleMarbeau

Photographic prints and other arty bits and bobs

Melbourne, Australia · 6 Sales

MarbelleMarbeau

Photographic prints and other arty bits and bobs

Melbourne, Australia 6 Sales On Etsy since 2014

0 out of 5 stars
(2)

MarbelleMarbeau is taking a short break

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Note from shop owner Off on holidays for a month, the shop will reopen mid-September. 😊

Note from shop owner

Last updated on Aug 7, 2016

Off on holidays for a month, the shop will reopen mid-September. 😊

Melissa Hill

Contact shop owner

Melissa Hill

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About

I like to create things

Hi there!

I decided to open an Etsy store because I've always felt compelled to make things. Ever since I was little, I've loved drawing and painting. When I "grew up", I became a graphic designer, and eventually my husband put a DSLR into my hands and there was no stopping me!

Alas, what is the point of any kind of art if no one sees it? So I decided to open this store in an attempt to share my creations with whoever will enjoy them.

Initially, this store will stock prints of my photography, along with some greeting cards, but I intend in future for any interesting art projects that I deem fit for public consumption to be included here! So who knows what you'll find?

All the artwork in this store is created by me, however, the end products that the artwork appears on will most likely not have been printed by me as a much better result is to be expected from having this sort of thing done by professionals with much nicer printers that I have here on my desk.

If you are interested in seeing other examples of my work, visit www.marbellemarbeau.com. If you spot anything here that you like that isn't available in my store, drop me a line and I'll see what I can do.

All work is copyright of Melissa Hill (trading as MarbelleMarbeau) © Melissa Hill 2016. All rights reserved.

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Shop members

  • Melissa

    Owner, Creator

Shop policies

Last updated on March 27, 2016
We're all people. Let's be nice people to each other - if you have any problems with my store, just let me know and we'll sort it out together.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept PayPal. Not to worry if you're not registered, as you can still pay by credit card via PayPal without needing to sign up for PayPal.

Please pay within 24 hours of checkout. If you have a good reason for this not to happen, please send me a nice message and I'll decide whether to hold the item for you or cancel the purchase.

Apparently PayPal e-checks take longer to clear than regular payments, so be aware that I will wait until all payments are cleared before processing your order.
Shipping
ITEMS THAT ARE IN STOCK
For items that are in stock, I will endeavour to post within 1-2 business days of your payment clearing. If for some reason I don't get to the post office that quickly (we are all human after all, and you never know when clients get demanding and you only get 10 minutes for your lunch break which involves... you know, lunch), I will send you a message so you know what is going on.


CUSTOM PRINT ITEMS
For items that are printed to order (mainly photographic prints), I will have to put in an order with the pro lab, so I should be able to post your item to you within about 4-7 business days of your payment clearing.


HOW ITEMS ARE SHIPPED
All items are shipped via regular post. If you need express, registered, or tracking, please let me know and I will work out the additional rates. You should be aware that tracking for international mail tends to be quite expensive.

My standard packaging for smaller prints is a biodegradable cello sleeve with a cardboard backing, tucked inside a 90% recycled rigid mailer. If you think there's a chance that your package might get wetter than a cello sleeve can handle once it gets to your end, please let me know so I can use alternative packaging. Larger prints will be packed in a rigid cardboard tube.


HOW LONG WILL MY ORDER TAKE?

Within Australia:
Timing is dependent on whether you're in a capital city or other metro area, or a regional area. If you're in Melbourne, like me, 2-3 business days should do it. Otherwise, it could be up to 6 business days. If you don't receive your order within 2 weeks, let me know.

This timetable is quite handy:
http://auspost.com.au/parcels-mail/standard-delivery-timetables.html


Anywhere other than Australia:
Australia Post estimates 3 - 10 business days for international post. If you don't receive your order within 3 weeks, let me know.
Please note that I am not responsible for the payment of any duties or customs charges that may be applicable in your country. It is up to you to be aware of any laws and charges for importing items into your country.


SPECIAL SHIPPING REQUESTS
I offer Express Post options for all my Australian customers. If you are overseas and want express shipping or in Australia and want some other kind of shipping or tracking or registered post or something, please send me a message and we can work out how much it will cost. There's way too many different variations for me to hope to list them all here!
Refunds and Exchanges
We're all nice people here, so if you find there is a problem with your order, please contact me so we can have a chat about a solution.

I will make every effort to package up your order so that it doesn't get damaged, but if something of that nature does happen to occur, please take a photograph so I can see the issue and send it to me as soon as possible. If your item is damaged, not what you ordered, or defective in some way, I will of course send out a replacement.

If you are dissatisfied with your order for some other reason, please contact me so we can discuss a solution. If a refund or exchange is granted, you will be responsible for the cost of return shipping.

Return/exchange requests must be received within 14 days of purchase.

Please note that due to variations in monitors and lighting, the colours of the final prints may vary slightly to what you are looking at on screen.
Additional policies and FAQs
All work is copyright of Melissa Hill (trading as MarbelleMarbeau) © Melissa Hill 2016. All rights reserved.
You may not, except with our express written permission commercially exploit the content or claim it as your own.