I accept all major credit/debit cards, Paypal, Etsy gift cards. I do not accept cash or personal checks.

Domestic: I use USPS as my primary carrier, first class service with delivery confirmation, insurance is NOT included unless you want it. If your package is damaged or lost, I will do the best I can to replace the piece.

International: I use USPS international first class service, no tracking service is available for international first class.

Customs and import duties will probably be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the buyer and vary from country to country. Please see with your local custom office for import tax on silver jewely.

Marc Gounard Jewelry is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Made to order pieces can take up to two weeks for shipping.

I am happy to offer a Full Satisfaction Guarantee and will accept returns within 10 days from delivery date.
For any reason if you are not completely satisfied with your purchase, I will be happy to accept a return for a credit or an exchange.

The item must be returned in new and unused condition, in the original boxe and with all paperwork to insure full credit, thanks

All work purchase from me are designed/ handmade/ fabricated by myself.
No casting is involved, each piece is from scratch!!
I also sell my work wholesale.