Hand Built Stoneware Pottery

Asheville, North Carolina 2029 Sales On Etsy since 2008

0 out of 5 stars (1151)


Hand Built Stoneware Pottery

Asheville, North Carolina | 2029 Sales

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MarciG is taking a short break


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quality 38 shipping 212 customer service 106

Shop policies

Last updated on September 8, 2012
Welcome to MarciG's

I hope you find something to fall in love with here in my shop.

Due to my busy school schedule I do not accept custom, reserved or wholesale orders. Please check my shop announcement for when the next kiln load will be listed.

Accepted payment methods

Returns and exchanges
I will gladly replace or refund any item if it should break or is lost in transit. Please email me a photograph of the damage within three days of receiving the broken item.

I want you to be completely satisfied with your purchase. If there is a problem, please convo me so we can discuss making it right.

Please include your Etsy user id, date of purchase, transaction number and the items purchased in any email you send in regards to refunds for your purchase.
I accept:
-Credit Cards (via Paypal)

I prefer payment via Paypal.

In all cases, payment must be received before the items will be shipped. Please follow the link to Paypal to complete your purchase.

If payment has not been received, and I have not received a response to my inquiries or further information from you within 10 days, your order will be cancelled and the item re-listed for sale.

Please include your Etsy user id, date of purchase, transaction number, and the items purchased in any email you send in regards to payment for your item.

If you have any questions about the checkout process - paste this link in a new browser window.
I am happy to ship internationally- I promise to answer any convo regarding shipping fees ASAP- usually within hours. Please make sure to let me know what piece(s) you are interested in purchasing.

International shipping prices are Priority Mail and usually take 6-10 days for arrival depending on the country. These shipments are traceable and insured.

Due to the higher cost of Priority Mail I suggest purchasing more than one piece at a time. This will lower your cost per item purchased. Sorry, no gift wrapping on international shipments but I will gladly enclose a "To/From" gift card.

All of my pieces are packed with care to ensure their safe arrival. I use a combination of new and clean, reused packing materials.

I usually ship orders within one business day but no less than twice a week. If you need your item expedited quickly, please let me know. I use USPS Priority for lighter packages and UPS Ground for the heavier items. Please allow 2-14 days for the arrival of your purchase. Again, if you have a specific deadline or would like to upgrade to a faster service, I will be glad to make it happen.

In order to save paper, please print a copy of the invoice from Etsy if you must have one. If you ask me to, I would happily include a copy for you.

If you would like to insure your order, let me know and I will recalculate the shipping price for you.

Please note that every piece is created individually, and while I do my best to accurately represent them in my pictures, your piece may differ slightly in color or shape.

If this is a gift purchase please let me know so we can include a gift card for your friend.

Important note: Please make sure the address confirmed on your Paypal account is the accurate address before buying. Due to Paypal policies, I can only ship to the address on your Paypal account. If you want the item to be shipped to a different address (work, giftee), please add and select this address in your PayPal account profile when paying.

COMBINED SHIPPING WITH MARCI G's: If you purchase items on MarciG's the same day, going to the same address, as a purchase from OneClayBead, we will refund the difference between the First Item and Additional Item shipping costs via Paypal.

Leave a note in 'message to seller', or trust me, we'll notice the same address, and credit you!
Additional policies and FAQs
BRIDAL REGISTRY: I am happy to set up a registry for you. Please understand that I do not keep large inventories, unlike Macy's or Bed Bath and Beyond, and cannot hold pieces for a wish list. A bridal registry must be ordered and paid in full in advance- no exceptions, please do not ask. Then, as pieces are purchased by your guests, I will gift wrap and mail them to the bride's address, and refund your PayPal account. We can also arrange to have the entire set ship at once, upon completion, which saves a boatload on shipping. I will include messages from each of your buyers, so you can write thank yous. If there are unordered pieces, I'll ship them to you also, and you'll have a full set. Generally the bride's mother pays in advance and then the unordered pieces become her gift to you.