MardRobyn

A 10% restocking fee is required on all refunds except for missing items. We do not refund shipping charges.

Refunds must be requested within 24 hours of package delivered on a weekday. Refunds requested after this time will not be given. Exception being weekends. If you receive your order on Saturday you have until the following Monday to request a refund.

Customer must return unwanted items in perfect condition as received before refund.

Refunds will be issued within 24 hours of the returned items being delivered if they meet our condition standards.

We do not refund items that are damaged during shipment. We do recommend our customers purchase insurance before your order is shipped.

We do NOT refund orders for earrings, and belly button rings due safety concerns. Piercings can become infected, knotted, or bleed, therefore we do not refund orders on jewelry for piercings.

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♥ I accept PayPal, direct checkout, and Etsy gift cards.

♥ Payment must be received before items are shipped.

..::Shipping::..

♥ Please see my announcements on the main page for special discounts.

♥ Shipping Days: Standard Business Days, Monday-Friday. This excludes Holidays.
I ship 1-2 business days after an order is placed. Business day are Monday-Friday.

♥ Unless you upgrade shipping, orders are shipped USPS First Class shipping. First Class shipping can take 3-5 business days according to the USPS for USA Shipping. 10-20 business days for International Shipments.

♥ Please send me a message through messages to discuss faster shipping.

♥ Orders are shipped first class or priority mail through the USPS (United States Postal Service). If you need Overnight shipping please message me and let me know and I will be happy to do so. Overnight shipping does cost extra. Please email me and I will give you the estimated price for overnight shipping.

♥ Tracking number is included with every order inside the USA.

♥ Once I mail a package I am no longer responsible for it.

♥ Sometimes a package can become lost or damaged in the mail. All items are in perfect condition when I ship them. I am not responsible for their damage in the mail. Please purchase USPS package insurance.

♥ I am not responsible for delivery delays, or packages lost in the mail. My responsibility is to mail your order. It is then the responsibility of the postal service to get your package to you.

♥ I am not responsible for wrong addresses. Please make sure your address is correct before placing an order. Thank you.

♥ Receipt of purchase is printed and shipped with each order. If ordering through PayPal receipt is sent through email to your inbox as well as a printed receipt with your order.

Privacy Policy:

♥ Privacy is important to me. I promise I will never give out or sell your private information. You can be 100% sure that the information you give for purchases and shipping will be kept private!

..::Now Offering::..

♥ *Customer satisfaction is important to me, if you prefer a pair of earrings for pierced ears to be clip-on, clip-on to be for pierced ears, a stretch bracelet to have a clasp, or a bracelet with a clasp to be a stretch bracelet, feel free to let me know and I will switch it out at no additional cost!! Thank you!!*

♥ See a pair of earrings in silver ear hooks and prefer gold? Not a problem! Send me a message or a note at check-out and I will switch the at no charge!

♥ ((Now offering hypoallergenic, nickel free earring hook earrings! If you need any of the earrings in my shop to be hypoallergenic please message me and I will switch the hooks to hypoallergenic at no additional cost! Thanks!!))


Misc Information:

♥ Coupon Codes must be applied at checkout before you submit payment for your order. I will not reimburse coupon code discounts after payment has been made.

♥ Customers in Alabama will be charged 10% sales tax.

♥ ~*~All jewelry is made in a smoke free home.

♥ For Questions Email: Mardi [!at] MardiRobyn.com