Accepted payment methods
Returns and exchanges
Refunds for items that are not damaged or defective are subject to a 20% restocking fee. Please note that dye irregularities, slight variations in size of finished pieces, or print configurations that are not identical to the product photos are not considered defects for handprinted, hand dyed fabrics.
Refunds for CUSTOM ORDERS are subject to a 50% restocking fee.
When ordering online, please do keep in mind that exact color cannot be guaranteed, as each monitor will display differently. Please note that dye and print irregularities are not considered defects but rather inherent characteristics of individually hand dyed items. Exact sizes of my pieces, due to the handmade nature of our products, may vary by a few inches. Dimensions are approximate unless otherwise stated.
Your batiks arrive wrapped neatly in tissue along with business cards and care tags, but not with an invoice. If you would like to have a paper version of your receipt sent along with your order, however, just let us know.
if you need expedited services, alternate shipping methods or insurance, please contact us.
Additional policies and FAQs
Please note that when I create a custom item, I am making something just for you. While we work closely with you to determine what you would like, each item is unique and will not be identical to anything we've produced in the past. Even time-tested dyebath recipes can produce unique results. Right now, the maximum sized of yardage we can produces is a 2 yards length.