MarikoABrownCeramics' Shop Policies
All of my pots are handmade and unique. I offer a wide variety when it comes to the drawings and pattern placement on each piece so that no two pots are the same. Every piece is functional, as well as food and dishwasher safe- though I do recommend handwashing them to preserve the life of each piece.
All items will be shipped within 2-3 business days of order and payment
Items will be shipped via the USPS- priority mail or UPS. Each piece is insured, shipping confirmation and tracking info will be sent to the customer when item is shipped.
Each piece is carefully bubble wrapped and double- boxed to ensure the safe arrival of your order. I take extra care in assuring that each purchase is well packed and arrives safe and sound. Please do not be alarmed if you purchase arrives in a slightly used box or recycled packaging materials. I only use materials that I know to be of sound packing quality, but also believe in re-using as much of these materials as possible.
If you are sending your purchase as a gift please message that info upon checkout and I will adjust the packing material accordingly.
***Please see the Refunds/ Exchange policy in the event that a purchase is damaged upon arrival.***
Refunds and Exchanges
Each pot is handmade and is meant to be unique. Please view all images of each piece carefully before buying- there are no refunds or exchanges. If something arrives damaged, PLEASE contact me immediately so that an exchange can be arranged.
Additional Policies and FAQs
I am happy and more than willing to do custom orders, wholesale and consignment. If you are interested in any of these please contact me directly with all the pertinent information and we can go forward once all the specifics have been worked out.
Last Updated December 31, 2014