marionetteatelier

Marionette Atelier IS MOVING!

Toronto, Canada On Etsy since 2010

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A buyer bought a gift from this shop and gave it a 5-star review!

marionetteatelier

Marionette Atelier IS MOVING!

Toronto, Canada | 10 Sales

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Sonia

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Sonia

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Shop policies

Last updated on February 5, 2011
Everything at Marionette Atelier is handmade and designed by us (Aya and Sonia). Our products are made in a smoke-free (and pet-friendly environment) unless otherwise noted. Each item is made with the utmost care in terms of quality and design. We are situated in Toronto, Canada.

We are inspired by Japanese fashions tribes such as Gothic & Lolita, Gyaru (Gal), Mori Girl, and Dolly-kei. As well as some Western fashions such as Goth, Steampunk, Victorian, Historical Costume, and Quaintrelle aesthetic. We love the whimsical, the cute, the beautiful and this is reflected in our products and brand, Marionette.

Each designer also has sub-lines under Marionette that reflect the genre that they hold dear:

Aya ~ Happy Kiss: Sweet Lolita, Over-the-top-cute, Sugary, Deco, Shiny…
Aya ~ Dearest Day: Gyaru, Sexy, Lacey, Feminine, Gal fashions…

Sonia ~ Noirette: Gothic, Opulent, Victorian, Gothic Lolita, Classic Lolita, Sweet-Goth Lolita…
Sonia ~ Ofelia Ljuv: Mori Girl and Dolly-kei, Antique, Vintage, Natural, Country, Fur…

Our web platforms are here:
EMAIL: marionette.atelier [!at] gmail.com
FB Page: http://www.facebook.com/pages/Marionette/120096951337935
BLOG: http://marionettegirls.wordpress.com
TWITTER: https://twitter.com/Marionettegirls

Here at Marionette, we care about your opinions. So, if there is anything we can improve on please message us on any of our web platforms. Thank you!

Accepted payment methods

Paypal
Returns and exchanges
We do not take refunds. But, we do appreciate that you consult us if something is not to your satisfaction before leaving negative feedback. We try to keep the quality of our products as top-notch as possible and we mainly import much of our materials from Japan and Hong Kong.
Payment
Payment due at checkout. Items not paid for upon checkout will be re-listed the same day unless otherwise arranged.

We accept various forms of payment from: Paypal, Cheques, and even local face-to-face pick up (depending on scheduling).




Shipping
Shipping listed for almost ALL products are the most economical method of shipping. This usually does not include tracking or insurance (depending on how a package is sent). Therefore, unless previously discussed prior to purchasing any lost, uninsured or untracked mail, once out of our hands is no longer our responsibility. Nor, are we responsible for custom charges or damages. We always try to pack our product as good as humanly possible.

If you would like faster and tracked shipping please MESSAGE us beforehand so we can re-caulate the invoice of your purchase. This can also be done shortly afterwards if there was a mistake.

Also, we usually ship around 3-7 days after payment. If you would like something to be shipped more immediately please either message us for an upgrade in shipment or simply tell us you would like it shipped the day after. Otherwise, it will be 3-7 days after payment goes through. Any delays will be conveyed via Etsy messages.

We also do local pick-up within Toronto if you would like to save on shipping costs. Anywhere within the GTA as long as our schedules allow it.
Additional policies and FAQs
We gladly take custom orders - please message us through any of our web platforms or our Etsy for details. Wholesale is available in small quantities. We also take consignments at local boutiques. If interested, please message us.