mariya4woodcarving's Shop Policies
Hello! Thank you for stopping by my little shop!
Check out my shop here: http://www.etsy.com/shop/mariya4woodcarving
All my works are handmade, carved with love and care! I use natural materials,
wood, naturally shed antler, semi precious stones.
Your specific needs of changing or personalizing
and custom orders are always welcome.
Please send me private message to discuss.
Thank you for visiting!
I accept payment via PayPal only.
(you don't need a PayPal account to use PayPal, just a bank account
or credit card- follow along with the steps after you decide to purchase. )
NEED HELP WITH CHECKOUT?
Click on the link for easy instructions on paying for your Etsy purchase:
I ship only after your payment has cleared.
Any import duty or taxes are the buyers responsibility and are not paid by me.
I try my best to get you your items as quickly as i can in the most cost effective way.
I SHIP TO your Etsy address, unless otherwise requested. Please double-check that your Etsy address is correct!
Your purchase will be shipped 1-2 days after the payment is received (Exclusions are Saturdays and Sundays, and official holidays, when courier offices are not working). The shipment will be sent to your Etsy address, unless otherwise stated.
I will see to, that your purchase will be carefully packed, so no damage can occur and to be sent in time.
I use Bulgarian Posts (with registered mail).
I ship to everywhere.
I ship with High Priority and a Recommendation for the fast possible way the product should reach you.
I will send you the tracking number that will allow you, to trace your shipment.
Purchase over 400 $ will be sent by courier.
For international shipments, please be aware of your country's import policy
and taxes as there may be local fees that you need to pay to collect your package.
I ship to everywhere from Bulgaria, Europe!
I ship with Airmail with High Priority and a Recommendation
for the fastest and most cost efficient way to ship.
You will get a tracking number when i send your purchase.
I will send your item within 1-2 days after the payment is received.
Custom orders might take longer.
International shipping for countries outside Europe may take 3 to 4 weeks, at times even longer (Christmas and other major holidays).
I cannot be responsible for delays in delivery, caused by postal delays and custom regulations. This is out of my control.
Please buy only if you are willing to wait patiently for your package.
Refunds and Exchanges
If you are not satisfied with your item or there is any problem , please let me know immediately and we will discuss it !
The items can be returned . You must return the item in the condition it was shipped to you , within 3 days after the delivery.
Money will be refunded after I receive and check the item!
The shipping fee is non-refundable.
Return costs are to be paid by buyer, you pay the shipping cost.
Additional Policies and FAQs
If you have any special request, contact me for custom order.
Custom orders are always welcome. Please convo me to discuss.
If you have any questions or comments, or want to see more photos – please do not hesitate to contact me.
Design and wood carving, MariyaArts.
Bulgaria, Europe, European Union.
Last Updated April 26, 2015