Reviews

Average item review
5 out of 5 stars
(46)
See reviews that mention:
quality 3 shipping 15 customer service 3
  • Laurence on Oct 16, 2019

    1 out of 5 stars

    Definitly to ban if you are Ordering outside of Europe. I ordered from Germany a beautiful Ikebana Vase at marjorie Studio and paid 35€ for thé transport. It has been shipped but doesn’t arrive. No help from the seller and as I openened a case at Etsy , they closed it since the seller could Proof that it has been shipped to my adress. Why it is Not arriving interest obviously Nobody and they décline all responsibility for what is Happening After shipment and do Not Support any help for search I can’ t do from my side ......
    But my Money is gone since thé Order.....

    Marjorie

    Marjorie responded on Oct 17, 2019

    As a long time seller. My priority is to deliver the best service with a: unique handmade piece, fast shipping, quality packaging and open communication through out. Previous reviews can backup my service. I have sent to various countries in Europe with no issues. The piece was sent in less than 24H. Arrived Germany 4 days later and randomly sent into customs. I have done everything within my capabilities. As mentioned before in previous conversations. Unfortunately, after a package is in customs, it is not possible to track, push, or find any information. You will for sure receive it, it is a matter of time.

  • PHWilli on Jan 3, 2018

    5 out of 5 stars

    Excellent product and great customer service. My wife absolutely loved it!

  • Anonymous on Jul 15, 2007

    5 out of 5 stars

    Pretty necklace. Well-made. Nice seller.