MarkedMoments

Engraved Personalized Gifts For Weddings, Birthdays etc

Austin, Texas
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| 22,539 Sales | 5 out of 5 stars 5 out of 5 stars

MarkedMoments is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    Orders are processing very fast! Bulk orders always welcome.

Announcement

Last updated on Feb 16, 2022

Orders are processing very fast! Bulk orders always welcome.

Items

22539 Sales

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Ela and Travis

Contact shop owner

Ela and Travis

Reviews

Average item review
5 out of 5 stars
(4231)
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About MarkedMoments

Sales 22,539
On Etsy since 2013

We are a husband and wife team who love creating together!

****** Our company donates quarterly to Austin Dog Alliance which helps train PTSD service dogs, pet therapy dogs for nursing homes, hospitals, schools and libraries, as well as training for dogs to be placed in homes with special needs children.
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All of our products are designed and/or engraved in our central Texas studio. This allows us to offer a quick turnaround on your personalized items with no middle-man.

We strive for 100% customer satisfaction, so if you have any questions or concerns about your order please don't hesitate to get in touch with us. We're happy to help.

Thank you for supporting handmade and small businesses!

Ela & Travis

Shop members

  • Ela

    Owner, Maker, Designer, Photography

    I have a background in fine art, focused on painting. In 2005 graduated from the Georgian College School of Design & Visual Art in Ontario Canada. In my spare time I love to knit, hike, and play video games.

  • Travis

    Owner, Marketing, Customer Service, Shipping

    Travis is obsessed with customer service. Seriously- give him a shout! He's happy to help. In his spare time he likes building robots, racing in mud runs, and Olympic weightlifting.

  • Ludo

    Office Manager, Quality Control

    Performs daily OSHA assessments to ensure all workers (especially himself) eat at precisely the same time each day.

  • Curly

    Assistant, Security

    Generally unhelpful office worker. Package delivery watchman.

  • Stanley

    Lap Warmer

    Keeping us toasty warm with purrs and love during the work day.

Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Custom and personalized orders

We provide a free proof for Family Tree wood slices for your approval before engraving.

We do not provide a proof for any other items. Our sample photos and font samples provide a clear idea of what your final item will look like.

If you need to make a change to your order and it has already been engraved, regardless of whether it has shipped, there will be a non-refundable fee to cover the loss on the original item engraved.

We engrave exactly as typed at checkout. Correct spelling and punctuation is the responsibility of the buyer. We will not accept exchanges for spelling or punctuation errors unless the mistake is on our part.

Damage

We package your items with the utmost care, but very occasionally things may happen in transit! If an item arrives damaged please document with photos and contact us within 5 days of delivery. Be sure to include the photos. Damaged items will be replaced at no cost to the buyer.

EU Distance Selling Law

As our items are all personalized, they do not qualify for the right of return laws in the EU.
Personalized items may not be returned. If an item arrives damaged we will replace it free of charge.

Additional Questions/Issues

Feel free to get in touch with us, we're happy to answer any questions.

Domestic Shipping Method

We ship via the United States Postal Service (USPS.) We select the most affordable option based on your location to save you money. If you need your item faster, please select Expedited/Express shipping at checkout or contact us prior to purchase if not available on the listing.

We send out our orders within the time quoted but we cannot guarantee transit times or a delivery date.