marmargourmet
Au Gres, Michigan ·
marmargourmet
Baked Goods & Jams, Serving Pieces, Jewelry, and MoreAu Gres, Michigan 531 Sales On Etsy since 2010
Announcement
Don't see something? Convo with requests & we'll try our best to help.
Thanks!
Announcement
Don't see something? Convo with requests & we'll try our best to help.
Thanks!
Reviews
sandy payne on Apr 12, 2018
Inedible. Vendor was notified of this prior to review, but responded by denying any fault on her part, and made no effort to rectify the situation. Have done business with etsy for years and have never had this experience. Cookies arrived intact, thus 1 star.
marmargourmet responded on Apr 12, 2018
As explained to you, I myself ate cookies from this batch - tasted like every other batch we make. I also contacted another person who received cookies from the batch as well. The other person said hers were devoured, enjoyed, and recipe was even requested by one of her guests. Clearly everyone has different preferences when it comes to food. I apologized that you didn't enjoy them. We have repeat customers on this item and there was nothing wrong with this batch of cookies. There was no justification for a refund. You stated that you hope I figure out what was wrong with them before someone else places an order. Wow. I understand this is your opinion. But these were made properly. I've been making & selling these cookies over 10 years. I am sorry your taste buds didn't approve. Happy day!
Updates
About
Baked Goods, Serving Pieces, Jewelry, Apparel, Gifts
If you do what you love, you never work a day in your life. Not sure who first made that statement, but it sure is true. Growing up in a family that loved food, my passion for baking started at a young age. I have many fond memories making cookies with my mother.
Marmar Gourmet is the creative portion of my brick n mortar business, Mar's By The Bay. A true work of love that I am blessed to enjoy with my mother. Our creative juices have flowed beyond baking and decorating into jewelry and graphic design. We always look for stylish ways to entertain and fun, creative gift ideas.
I hope you enjoy and love Marmar products as much as I do!
-Melissa
..Please check the shop policies for shipping, allergy & other important info. All food items are created in a licensed kitchen.
..WHOLESALE ORDERS are welcome!
Shop members
-
Melissa
Owner, Creator, Designer
-
Linda
Assistant, Creator, Designer
Shop policies
We hope you ENJOY our handmade unique creations. Our wire wrapped, granite, jewelry pieces will add a little pizzazz! Each is ONE OF A KIND.
MARMAR GOURMET (MARS BY THE BAY LLC) is an insured business baking out of a licensed commercial kitchen. All of our food offerings are handmade and hand packaged by us in Au Gres and East Tawas, MI. We use no preservatives or refined sugar in our products.
**PLEASE NOTE: Our products are made in a facility that processes foods that contain wheat (gluten), milk, eggs, soy, peanuts, tree nuts, seeds, and chocolate. While some cookies may not contain all of these products, trace amounts of them may be found in our products.
We LOVE custom orders! Please contact us with your ideas and we will be glad to work with you.
To learn more about MARMAR GOURMET, please visit at us on Instagram @marmargourmet.marsbythebay and on Facebook www.facebook.com/marmargourmet and www.facebook.com/marsbythebay
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Wire Wrapped, Granite, Jewelry items must not have been used. Product(s) may be returned within 7 days of receiving it, provided the item(s) is unaltered, for a full refund (minus cost of this shop's shipping cost), not including your return shipping cost. Returned item(s) must be in original packaging and show no signs of wear/abuse/alteration. Otherwise, the item(s) will incur a 20% restocking fee or be refused for return/refund. All returns should be shipped with a tracking number and preferably insurance. I (shop) am not responsible for untracked, uninsured return package loss.
Edible products are non-refundable.
Custom orders are non-refundable.
Payment
Taxes are applicable for the state of Michigan.
Shipping
Jewelry is carefully packaged in brown kraft boxes tied with ribbon/twine/raffia.
BAKED GOODS are packaged with extreme care, sent USPS Priority Mail. All other items are packaged with extreme care, shipped via method stated in corresponding listing.
Orders are usually shipped within 4 working days of cleared payment. Please allow extra time for custom orders.
If provided shipping address is incorrect, the item(s) will be returned as 'undeliverable'. This can take some time. If this happens, this shop cannot be held liable for such mistakes.
If a package arrives damaged during shipment, please make contact immediately. Please send pictures of the damaged item(s) and packaging/box.
MARMAR GOURMET aka MARS BY THE BAY LLC is located in Michigan, USA.
Additional policies and FAQs
Pieces are carefully looked over for any broken beads, loosening wire, and/or cracking granite prior to shipment. Quality materials are used in making all our pieces hand made by myself and my mother. Hand washing RECOMMENDED for Wire Wrapped, Granite, Jewelry pieces.
Baked goods are made from scratch with no preservatives. They are made to order in a certified, licensed, insured kitchen. All food items are NON-REFUNDABLE.
If interested in custom orders, wholesale or bulk purchase discounts, please convo.