Marniekat & the Magpie

Ottawa, Canada

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Shop policies

Last updated on March 11, 2011
Thanks for visiting Marniekat and the Magpie!

All items are handmade by me in my smoke-free home (sometimes my daughter helps - she's the magpie - when I need an extra hand... or a model). If you see something in my SOLD items that you might like, contact me and if I'm equipped, I can recreate it for you.

If there is something you like but are interested in changing it in some way please let me know and I'll do my best to accommodate.

Accepted payment methods

I am only able to accept payment via Paypal. If circumstances really won't allow you to use paypal, please convo me prior to placing an order and we'll see what we can work out but it is my preferred method.

Immediate payment via paypal is preferred but if you are unable to do so, your payment is required within 3 days of purchase or the transaction will be cancelled and the item relisted. Please contact me if you are unable to pay within 3 days or if you have trouble with paypal.
PLEASE NOTE: Please ensure that your address is up to date. In the event that your address registered with Etsy does not match the address registered with Paypal and you have not contacted me with clarification, I will assume your Etsy address is current and ship to that address.

If a package is returned due to an incorrect address provided, I will send another paypal invoice for the second shipping cost and your package will be re-shipped once the additional postage is paid.

All shipping listed is for regular first class service through Canada Post which takes 2-4 business days to Canada and 6-12 business days to the U.S. If you need faster service, insurance, and tracking please contact me for details and prices.

INTERNATIONAL CUSTOMERS: If you are outside of North America, please convo me with your country and I'd be happy to adjust the listing for you.

Although I haven't had any issues with shipping, I am not liable for lost or damaged packages. Please feel free to ask for a postal insurance quote before placing your order if you are concerned about lost shipments.

I aim to ship all orders within 1-3 business days after receipt of payment (most often earlier). If there is any reason I cannot ship within that time frame, I will contact you. If your order is custom work, shipping time will be determined when we discuss the details of your custom request.
Additional policies and FAQs
If you have any questions about anything that I may not have covered here, feel free to contact me.

Wholesale orders are available on some items. If you need a large quantity of any of my items, I'd be happy to negotiate a price and order schedule for you. Just drop me a line.